Mailer

dowjones; Chicopee (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Healthcare plans

Paid time off

Retirement plans

Dental and vision insurance

Job summary

Dow Jones in Chicopee, MA is seeking a routine mailroom operator for the Dow Jones Print Operations facility. You will perform daily mailroom tasks and operate mailing equipment to support The Wall Street Journal and other print publications.

The role emphasizes quality, efficiency, and cost-conscious practices in a production environment. You will handle equipment setup, maintenance, and adherence to plant policies, while contributing to production quality and timely delivery.

Qualifications

• High School diploma or equivalent.
• Mechanical aptitude.
• Good verbal and written communication skills.
• Strong problem-solving skills.
• Proficiency with business PC applications and mailroom controls.

Responsibilities

• Prepare the mailroom for the nightly operation.
• Operate and maintain mailing equipment.
• Improve Production Quality Score via operational improvements.
• Maintain open communication with supervisor and other team members.
• Assist in training of new employees.
• Meet performance standards and participate in training.
• Follow corporate and plant policies; keep maintenance records and coordinate equipment maintenance priorities.

Skills

Mechanical aptitude

Verbal and written communication

PC applications

Education

High School diploma or equivalent

Job description

Job Description:

The Print Team supports the end-to-end lifecycle of Dow Jones' print publications—including The Wall Street Journal, Barron's, Investors' Business Daily, and the New York Post.

Operating across ad intake, production workflows, plant operations, printing, packaging, single copy and amenity sales, Reprints and Licensing, and distribution; the team collaborates with internal cross-functional partners and external vendors, distributors, and the USPS to ensure quality, content freshness, safety, and cost efficiency from creation to final delivery.

About the Role

Perform daily mailroom operations in the manufacturing of Dow Jones' and contract print publications in a cost-effective manner, with the highest quality standards available using existing technology. This includes but is not limited to Preparing, Operating and Maintaining newspaper mailing and bundling equipment and all associated operations. This includes splicing and installing label lists onto labelers, pushing rolls of plastic and paper, sorting tops, setting up and operating controls for stackers, conveyors and other equipment, and general equipment cleaning and maintenance. Customer expectations must be met for reproduction quality, content freshness and productivity, while managing materials consumption cost-effectively. You will be based at the Chicopee, Massachusetts Print Plant reporting to the Operations Manager.

You Will:

• Prepare the mailroom for the nightly operation of Dow Jones & Co. publications.
• Discard all printed waste into bailers or compactors.
• Perform mailroom operations to continuously improve upon the Production Quality Score, which integrates key performance measures such as reproduction quality, content freshness, productivity, and cost-effective materials consumption.
• Maintain open communication with supervisor and other employees in order to reach the goals and objectives of the department.
• Assist in the training of new employees.
• Meet established performance standards, attend recommended training, and complete active assignments.
• Understand and follow all corporate and plant policies/practices. Keep accurate, useful, and timely operational and maintenance records. Work with the production manager to set equipment maintenance priorities.

You Have:

• The ability to stand for 7.25 hours, lift 50 lbs., kneel, bend, stoop and reach out and over head, climb stairs and ladders and push rolls of newsprint.
• A High School diploma or equal.
• Mechanical aptitude.
• Good verbal and written communication skills.
• Strong problem-solving skills.
• Proficiency in the use of business PC applications and mailroom controls.

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

#LI-Onsite

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Print Operations

Job Category:

Supply Chain

Union Status:

Non-Union roleBase Pay Range: 17.38 (Hourly Rate) - 24.83 (Hourly Rate)

We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.