Systems Specialist - Active TS/SCI w/Poly

General Dynamics Information Technology; Maryland; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility team

Paid education and certifications

Cutting-edge technology

Job summary

General Dynamics Information Technology (GDIT) is seeking a Systems Specialist to support, maintain, and improve IT systems and infrastructure across servers, applications, and networks. You’ll ensure servers, applications, and related technologies are secure, stable, and performing optimally.

You’ll collaborate with help desk staff, engineers, and business stakeholders to resolve issues, implement changes, and support ongoing projects, while upholding security and compliance standards.

Qualifications

• AA/AS required.
• 8+ years of experience required.
• Experience with Windows and/or Linux server administration.
• Familiarity with Active Directory, group policies, and identity/access management.
• Experience with virtualization platforms and/or cloud services.

Responsibilities

• Monitor, manage, and maintain servers, operating systems, and key applications.
• Apply patches, updates, and configuration changes to systems per change management procedures.
• Perform routine system health checks, capacity planning, and performance tuning.
• Provide advanced technical support for escalated issues from help desk/Tier 1 teams.
• Install, configure, and deploy new systems, applications, and tools.

Skills

System administration

Troubleshooting

User support

Communication

Education

AA/AS

Tools

Windows Server

Linux Server

Active Directory

VMware

Hyper-V

Azure

AWS

M365

Job description

Systems Specialist

The Systems Specialist is responsible for supporting, maintaining, and improving the organization’s IT systems and infrastructure. This role focuses on system administration, troubleshooting, and user support, ensuring that servers, applications, and related technologies are secure, stable, and performing optimally. The Systems Specialist works closely with help desk staff, engineers, and business stakeholders to resolve issues, implement changes, and support ongoing projects.

HOW AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT

Key Responsibilities

• System Administration & Maintenance
  • Monitor, manage, and maintain servers, operating systems, and key applications.
  • Apply patches, updates, and configuration changes to systems in accordance with change management procedures.
  • Perform routine system health checks, capacity planning, and performance tuning.
• User Support & Troubleshooting
  • Provide advanced technical support for escalated issues from help desk/Tier 1 teams.
  • Diagnose and resolve system, application, and network-related problems.
  • Assist with user account management, permissions, and access controls.
• Implementation & Configuration
  • Install, configure, and deploy new systems, applications, and tools.
  • Assist in system upgrades, migrations, and integrations.
  • Document system configurations, procedures, and standards.
• Security & Compliance
  • Ensure systems adhere to security best practices and organizational policies.
  • Help implement and monitor security controls such as antivirus, endpoint protection, firewalls, and access management.
  • Participate in audits, risk assessments, and remediation activities.
• Monitoring & Reporting
  • Use monitoring tools to track system performance, availability, and capacity.
  • Respond to alerts, incidents, and outages, performing root cause analysis and corrective actions.
  • Prepare reports on system health, incidents, and improvements for management.
• Collaboration & Process Improvement
  • Collaborate with IT teams (network, security, applications, help desk) on cross-functional initiatives and projects.
  • Contribute to the development and refinement of IT processes, standards, and documentation.
  • Provide input on technology selection and system architecture improvements.

WHAT YOU'LL NEED TO SUCCEED:

EDUCATION: AA/AS

Required Experience: 8+ years of experience

Required Technical Skills:

• Experience with Windows and/or Linux server administration.
• Familiarity with Active Directory, group policies, and identity/access management.
• Experience with virtualization platforms (e.g., VMware, Hyper-V) and/or cloud services (e.g., Azure, AWS, M365).
• Strong troubleshooting skills across OS, applications, and basic networking.
• Knowledge of backup/restore solutions and disaster recovery concepts.
• Understanding security best practices and patch management.

Preferred Skills:

• Experience with scripting/automation (PowerShell, Bash, Python).
• Familiarity with monitoring tools (e.g., SolarWinds, Nagios, PRTG, Splunk).
• Hands-on work with storage systems, DNS/DHCP, and other core infrastructure services.
• Exposure to ITIL practices and ticketing systems (ServiceNow, Remedy, Jira, Zendesk).

Key Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and customer service orientation.
• Ability to manage multiple tasks and prioritize effectively.
• Collaborative mindset and willingness to support both technical and non-technical stakeholders.

Security Clearance Level: TS/SCI w/Poly

Location: On-Site in Annapolis Junction, MD

Certification Required: Comp TIA Security+ - CompTIA

US Citizenship Required

Shift: Monday - Friday 7am - 3pm

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from

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