Systems Specialist

Action Automatic Door Company; Coppell (TX); Hybrid; USD 110,000 - 160,000; Full time

Job summary

DuraServ is seeking a Systems Specialist at its corporate office in Coppell, TX. The role focuses on administering, configuring, and supporting enterprise systems and applications to ensure reliable financial and operational processes.

The ideal candidate has extensive experience with system integrations, security, and data integrity, and can partner with business and IT teams to implement enhancements and automate workflows.

Qualifications

• Bachelor’s degree or equivalent in IS/CS/Business.
• 10+ years of experience with enterprise systems.
• 3+ years of experience with Microsoft Dynamics 365.
• Experience with system integrations and production support.
• Ability to translate business requirements to system configurations.

Responsibilities

• Administer, configure, maintain, and optimize enterprise systems.
• Configure integrations, automation, APIs, extensions, and data pipelines.
• Serve as escalation resource for complex system issues.
• Provide Level 3 support and knowledge transfer.
• Ensure system security and data integrity.
• Coordinate with vendors and technology partners.
• Support system upgrades, conversions, and deployments.
• Maintain documentation and controls.

Skills

Enterprise systems

System configuration

APIs & integrations

Data integrity

Root-cause analysis

Documentation

Communication

Education

Bachelor's degree in Information Systems, Computer Science, Accounting, Finance, Business Administration, or related field

Equivalent education and relevant experience considered

10+ years of progressively responsible experience supporting, administering, configuring, or enhancing enterprise business systems

3+ years of experience supporting or administering Microsoft Dynamics 365

Tools

Microsoft Dynamics 365

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Systems Specialist

Full Time Corporate Office, Coppell, TX, US

4 days ago Requisition ID: 3263

Systems Specialist

JOB SUMMARY

The Systems Specialist administers, configures, and supports business-critical enterprise systems and applications. This role serves as a technical and functional resource, resolving complex system issues, implementing enhancements, and supporting integrations, automation, security, and data integrity. The Systems Specialist partners with business and technology teams to deliver reliable system solutions that support financial and operational processes.

ESSENTIAL JOB FUNCTIONS

• Administer, configure, maintain, and optimize assigned enterprise systems, including workflows, security roles, business rules, system settings, master data, and automated processes.
• Configure and enhance system functionality, integrations, automation, scripts, queries, extensions, and other technical components to support business requirements.
• Serve as a subject matter expert and escalation resource for complex system and production issues, performing root-cause analysis and coordinating resolution with internal teams, vendors, and other technology partners.
• Provide Level 3 technical and business process support and facilitate knowledge transfer to strengthen Level 1 and Level 2 support capabilities.
• Configure, monitor, and troubleshoot system integrations, APIs, connectors, automated workflows, scheduled processes, and data pipelines to maintain reliable data flow across applications.
• Partner with business and technology stakeholders to evaluate requirements, assess system impacts, and recommend solutions that improve efficiency, reliability, controls, and data accuracy.
• Translate business requirements into system configurations, technical specifications, process flows, data mappings, testing requirements, and implementation plans.
• Support system enhancements, releases, implementations, conversions, and integrations through configuration, testing, data validation, deployment, and production support.
• Maintain system security, access controls, configurations, and overall system integrity in accordance with company standards, technology requirements, audit requirements, and internal controls.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

LEADERSHIP COMPETENCY MODEL

This role requires the demonstration of the following competencies:

Instills Trust| Communicates Effectively | DemonstratesCustomer Focus|Takes Initiative| Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results

KNOWLEDGE, SKILLS, AND ABILITIES

• Advanced knowledge of enterprise business systems and the ability to independently administer, configure, maintain, troubleshoot, and optimize system functionality, workflows, security, business rules, and automation.
• Strong technical knowledge of system configuration and development, including workflows, business logic, scripting, extensions, queries, APIs, integrations, or code, as applicable to assigned platforms.
• Strong understanding of system integrations and data movement, including APIs, connectors, data mapping, automated workflows, data pipelines, authentication, monitoring, and error handling.
• Ability to analyze complex business and technical requirements, troubleshoot system and process issues, perform root-cause analysis, and recommend solutions that support system reliability, data integrity, security, and internal controls.
• Ability to support complex system implementations, conversions, integrations, enhancements, testing, releases, and production support while effectively partnering with business stakeholders, IT teams, vendors, and other technology partners.
• Strong analytical, communication, collaboration, and organizational skills, with the ability to exercise independent judgment, communicate technical information to business users, manage competing priorities, and maintain appropriate system and process documentation.

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• In office environment
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

PLANNED BUSINESS TRAVEL

• This job requires no planned business travel.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Information Systems, Computer Science, Accounting, Finance, Business Administration, or a related field preferred; equivalent education and relevant experience may be considered.
• 10+ years of progressively responsible experience supporting, administering, configuring, or enhancing enterprise business systems, ERP platforms, financial systems, or other business-critical applications.
• 3+ years of experience supporting or administering Microsoft Dynamics 365.
• Demonstrated experience with enterprise system configuration, integrations, troubleshooting, enhancements, and production support.
• Experience supporting system implementations, conversions, integrations, upgrades, or significant enhancements in complex or multi-entity environments preferred.

EEO STATEMENT

DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.