Systems Service Technician

Abec,-Inc.; Springfield (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid vacation & holidays

Medical/dental/vision insurance

Life insurance

401K match

Tuition benefit

Referral program

Job summary

ABEC is seeking a System Service Technician to install and modify equipment at customer facilities. You will work with a skilled service team to bring complex systems online, ensuring safe, professional, and on-schedule completion.

The role combines mechanical assembly, troubleshooting, and direct customer interaction with project execution. Travel up to 80% and work at manufacturing and customer sites are expected.

Qualifications

• Mechanical assembly experience required.
• Strong communication and problem-solving skills.
• Ability to work safely in manufacturing and customer-site environments.
• Willingness to travel up to 80% (local and international travel).
• Ability to stand for extended periods and perform physical work (lifting/pushing/pulling).
• Must wear required personal protective equipment (PPE).
• Electrical assembly experience or Lean/Six Sigma knowledge or prior continuous-improvement experience is a plus.

Responsibilities

• Install, modify and troubleshoot ABEC systems at customer sites.
• Coordinate daily activities and project expectations with customers.
• Guide team members through technical, procedural and material-related challenges.
• Support project scoping, labor estimates and process-improvement efforts.
• Report progress, materials and scheduling needs to project management.
• Complete system walkdowns, resolve open items and support customer handover.
• Maintain ABEC tools and equipment in safe, certified condition.
• Participate in project reviews and coordination meetings as needed.

Skills

Mechanical assembly

Communication

Problem-solving

Travel readiness

Job description

Description

Travel the world. Build critical bioprocess systems. Make an impact.

ABEC is seeking a System Service Technician to install and modify equipment at customer facilities alongside a skilled team of service professionals. This hands-on role combines mechanical assembly, troubleshooting, customer interaction and project execution. You'll help bring complex systems online while ensuring work is completed safely, professionally and on schedule.

What you'll do

• Install, modify and troubleshoot ABEC systems at customer sites
• Coordinate daily activities and project expectations with customers
• Guide team members through technical, procedural and material-related challenges
• Support project scoping, labor estimates and process-improvement efforts
• Report progress, materials and scheduling needs to project management
• Complete system walkdowns, resolve outstanding items and support customer handover
• Maintain ABEC tools and equipment in safe, certified working condition
• Participate in project reviews and coordination meetings as needed

What you'll bring

• Mechanical assembly experience
• Ability to work safely in manufacturing and customer-site environments
• Strong communication and problem-solving skills
• Willingness to travel up to 80%, including some local travel
• Ability to stand for extended periods and perform physical work involving lifting, pushing, pulling, bending and reaching
• Ability to wear required personal protective equipment
• You'll stand out with Electrical assembly experience, Lean/Six Sigma knowledge or prior continuous-improvement experience.

Why ABEC?

At ABEC, your work supports the equipment used to manufacture life-changing medicines. Join a team where your technical skills, judgment and customer focus have a direct impact on projects around the world.

Schedule: Full-time
Travel: Up to 80%

Work environment: Manufacturing and customer facilities

Company Background:

For over 50 years, ABEC has been a leading supplier to the biopharmaceutical manufacturing industry. ABEC’s unique value is based on combining long experience with the ability to engineer, design, manufacture, commission, qualify, and service the entire bioprocess to reduce overall cost, shorten time to market, and maximize productivity. ABEC’s products include process and equipment engineering/consulting services, comprehensive site services, and stainless steel and single use bioprocess equipment, including bioreactors and fermenters, filtration and chromatography systems, prep and hold systems, and cleaning/sterilization systems.

Benefits include:

• 3 weeks paid vacation time & 10 paid holidays
• Medical, dental and vision insurance (benefits start day 1)
• Company paid life insurance
• Generous 401K plan (40% match)
• College tuition benefit program
• Employee Referral Program