Systems Reliability Engineer

Matlen Silver; Suwanee (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Matlen Silver is seeking an experienced SRE – Observability for a contract-to-hire role in Suwanee, GA. You will deploy telemetry agents and help build our observability stack across facility endpoints.

You will work on Kubernetes on-prem, IaC automation, and collaborate with platform teams to ship telemetry from OT and facility systems. The role requires 5+ years in SRE/DevOps and hands-on experience with Grafana stacks.

Qualifications

• 5+ years in SRE, DevOps, platform, or infrastructure roles.
• Experience deploying telemetry/collection agents at scale.
• Experience running Kubernetes on-premises (bare metal or VMware).
• Solid IaC and automation skills with scripting language.

Responsibilities

• Deploy and manage telemetry agents across facility endpoints.
• Build and maintain configuration pipelines for agent telemetry.
• Define metrics, logs, and traces captured by agents with stakeholders.
• Operate Grafana observability stack: Loki, Mimir, Tempo, Grafana dashboards/alerts.
• Contribute to CI/CD pipelines and IaC automation for field deployments.
• Support Kubernetes clusters on bare metal/VMware; transition to Harvester.
• Bring telemetry from OT and facility systems into the platform over local networks.

Skills

SRE / DevOps

Telemetry at scale

Kubernetes on-prem

Infrastructure-as-code (Ansible/Terra-

Scripting (Python/Go/Bash)

Tools

Grafana Alloy

Grafana Agent

OpenTelemetry Collector

Prometheus exporters

Ansible

Terraform

Helm

GitOps tooling

Job description

Role: SRE – Observability (Contract-to-Hire)

Location: On-site, Suwanee, GA (first 3–4 months on-site; hybrid possible thereafter based on performance)

Type: Contract-to-hire — full-time conversion expected (base + bonus + RSU eligibility upon conversion)

About the Role

Our client is one of the largest data center operators in the world and is in the middle of a major build-out. Their Platform Core Engineering team owns the pipelines, infrastructure-as-code, and automation that support the facility and operational technology (OT) side of the business — the systems that keep data centers running.

What You’ll Do

• Deploy and manage Grafana Alloy agents across all facility endpoints to feed the observability stack
• Build and maintain the configuration pipelines that deliver agent and telemetry configuration to endpoints
• Partner with application and system owners to define what metrics, logs, and traces each agent should capture
• Operate and extend the Grafana observability stack: Loki (logs), Mimir (metrics), Tempo (traces), and Grafana (dashboards and alerting)
• Contribute to the team's broader platform work: CI/CD pipelines, infrastructure-as-code, and automation for field deployments
• Support Kubernetes clusters running on bare metal and managed through SUSE Rancher, in an environment transitioning from VMware to Harvester
• Help bring telemetry from OT and facility systems (PLCs, power and environmental systems) into the platform over local networks

What We’re Looking For

Required

• 5+ years in SRE, DevOps, platform, or infrastructure engineering roles
• Hands‑on experience deploying and managing telemetry/collection agents at scale (Grafana Alloy, Grafana Agent, OpenTelemetry Collector, Prometheus exporters, or similar)
• Experience running Kubernetes on‑premises (bare metal or VMware), not just managed cloud offerings
• Solid infrastructure‑as‑code and automation skills (e.g., Ansible, Terraform, Helm, GitOps tooling) with a scripting language such as Python, Go, or Bash
• Demonstrated ability to take a project from stalled to shipped with minimal direction
• Able to work on‑site in Suwanee, GA for the first 3–4 months

Strongly Preferred

• Direct experience with the Grafana stack: Loki, Mimir, Tempo, and Grafana
• SUSE Rancher and/or Harvester experience
• Experience collecting telemetry from industrial or OT systems (SNMP, Modbus, PLCs, BMS/DCIM platforms)
• Background in data center, utility, manufacturing, or other facility‑heavy environments

Nice to Have

• Exposure to Azure and/or AWS in a hybrid environment
• Experience defining SLOs, alerting standards, and on‑call practices for a platform team