Systems & Project Manager, Innovate@BU

Boston University; Boston (MA); On-site; USD 55,000 - 63,000; Full time

Job summary

Boston University seeks a Systems & Project Manager for Innovate@BU to keep internal systems, data, and public information accurate and accessible. You will manage projects and program operations, ensure staff can use the technology, and translate data into clear insights for informed decisions.

Reporting to the Associate Director of Marketing & Communications, you will coordinate workflows, software resources, and reporting; support the in‑house application; and oversee website updates,

Qualifications

• Bachelor's degree required.
• 1-3 years of relevant experience in project management, coordination, operations, marketing, or administration.
• Strong organizational and project management skills with ability to prioritize across a team.
• Proficiency with workflow and project management tools; ability to learn new tech and train others.

Responsibilities

• Program Operations & Systems Workflows: manage applications, reviews, scheduling, and departmental requests; document and improve processes.
• Technology & Application Management: oversee software, licenses, integrations and automation; support in-house app development and maintenance; train staff.
• Data, Metrics & Reporting: maintain reliable data, dashboards and reports; analyze results to inform decisions and drive improvements.
• Project Management: manage team workflows, tasks, milestones, and recurring processes; own components of projects, events, initiatives.
• Website & Communications Coordination: maintain website content, coordinate communications calendars and social media publishing; ensure accurate public information.

Skills

Organizational skills

Project management

Analytics

Communication

Adaptability

Education

Bachelor's degree

Tools

Project management tools

Dashboard/BI tools

Job description

Systems & Project Manager, Innovate@BU

Job Description

Innovate@BU is a campus-wide initiative that empowers all Boston University students, regardless of major, to develop an entrepreneurial mindset and the skills to turn ideas into impactful solutions. The Systems & Project Manager keeps Innovate@BU's internal systems, data, and public-facing information accurate, connected, and easy for the team to use. The role manages projects and program operations, ensures staff can confidently use the technology it oversees, and turns data into clear insights. Reporting to the Associate Director of Marketing & Communications, the role manages internal workflows, software resources and reporting; supports Innovate@BU's in-house application; and coordinates website updates, communications planning and social media publishing.

Category

Charles River Campus --> Professional

Job Location

Boston, MA, United States

Salary Grade

Grade 46

Expected Hiring Range

$55,300.00 - $62,500.00

Position Type

Full-Time/Regular

Required Skills

A cover letter is required.

• Bachelor's degree.
• 1-3 years of relevant experience in project management, coordination, operations, marketing, or administration.
• Strong organizational and project management skills, including the ability to prioritize work and coordinate it across a team.
• Proficiency with workflow and project management tools, with the ability to learn new technology quickly and train others.
• Experience with, or a clear aptitude for, administering software resources, integrations and automations.
• Hands-on experience using agentic AI tools such as Claude Code, ChatGPT Codex, or similar, to build or maintain applications.
• Strong problem-solving, analytical, and communication skills, including the ability to turn data into clear insights.
• A collaborative, proactive approach; the ability to build relationships with students and stakeholders; and comfort with change and experimentation.
• Interest in innovation and entrepreneurship.

Preferred

• Experience improving processes, documenting workflows and supporting application testing.
• Experience building dashboards, maintaining data quality, or administering applications, assessments, and surveys.
• Experience managing website content, communications calendars, and social media publishing.

Essential Functions

Program Operations & Systems Workflows (15%)

• Manage applications, reviews, scheduling, and departmental requests, while documenting and improving processes.

Technology & Application Management (30%)

• Oversee software, licenses, integrations and automation; support in-house application development and maintenance; and provide staff training.

Data, Metrics & Reporting (20%)

• Maintain reliable data, dashboards and reports, and analyze program results to inform decisions and identify improvements.

Project Management (20%)

• Manage team workflows, task assignments, milestones and recurring processes, and take ownership of assigned components of departmental projects, events and initiatives.

Website & Communications Coordination (15%)

• Maintain website content, coordinate communications calendars and social media publishing, and ensure consistent, accurate public information.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.