Systems & Network Manager

Vaco; Savannah (GA); On-site; USD 150,000 - 210,000; Full time

Job summary

Vaco is seeking an experienced Senior IT Infrastructure Leader in Savannah, GA to oversee day-to-day operation, reliability, and security of enterprise systems and network infrastructure. You will lead the systems and network engineering team, implement the infrastructure roadmap with the Director, IT Infrastructure, and act as the Tier 3 escalation point.

You will manage on-site teams across compute, storage, virtualization, backup, identity, and voice services, drive large projects like

Qualifications

• Bachelor's degree in CS/IS or related discipline or equivalent work experience.
• 10+ years IT experience with 4+ years leading technical staff.
• Experience contributing to multi-year infrastructure and hosting plans across multiple sites.
• Strong skills in Windows Server, Linux, Cisco, VMware; expertise in Active Directory/Entra ID and MS 365 services.
• Advanced networking knowledge: BGP/EIGRP/OSPF, switching, NAT, WAN, wireless, firewalls.

Responsibilities

• Direct the systems and network engineering staff to ensure reliable operation of compute, storage, virtualization, network, and voice resources.
• Provide Tier 3 leadership and on-call escalation for infrastructure incidents and problems.
• Execute the infra roadmap and contribute to capacity and lifecycle planning.
• Operate and maintain virtualized and physical compute, storage, and SAN environments.
• Maintain enterprise network/voice infrastructure and telephony platforms in coordination with IT Security.
• Manage onboarding of staff and cross-training, performance management, and succession planning.
• Collaborate with IT Service Desk, IT Security, IT Procurement, and stakeholders on projects.

Skills

Technical leadership

Infrastructure management

Project management

High availability

Backup and recovery

Windows Server

Linux

Identity management

VMware

Networking

Change management

Budget planning

Education

Bachelor's Degree in Computer Science or Information Systems

Tools

Cisco

VMware

Microsoft 365 infrastructure

Entra ID

Active Directory

Job description

Responsible for the day-to-day operation, reliability, and security of enterprise systems and network infrastructure, including compute, storage, virtualization, backup and data protection, identity and directory infrastructure, network, and voice. Leads the systems and network engineering team, executes the infrastructure roadmap set by the Director, IT Infrastructure, and serves as the primary technical escalation point for Tier 3 infrastructure matters. Delivers assigned infrastructure projects, including acquisition integration and datacenter consolidation work, on time and within approved scope.

• Manages and directs the systems and network engineering staff to ensure efficient, reliable operation of compute, storage, virtualization, network, voice, and datacenter resources in support of business needs
• Provides Tier 3 technical leadership and escalation for infrastructure incidents and problems, coordinates on-call coverage, and ensures timely restoration and root cause resolution
• Executes the infrastructure roadmap and standards set by the Director, IT Infrastructure, and contributes operational and technical input to roadmap, capacity, and lifecycle planning
• Operates and maintains virtualized and physical compute systems, storage and storage area networks (SAN, iSCSI, DAS, cluster), and hosted and private cloud environments
• Administers and maintains enterprise network and voice infrastructure, including routing, switching, wireless, WAN and carrier circuits, firewalls in coordination with IT Security, and telephony platforms
• Operates identity and directory infrastructure (Active Directory, Entra ID hybrid identity, and related services) in coordination with IT Security on access governance
• Performs and verifies backup, recovery, and data protection operations; executes disaster recovery tests and maintains recovery documentation to the objectives set by the Director
• Implements and operates secure configurations for datacenters, virtualization platforms, and storage in partnership with IT Security, and remediates assigned vulnerability and audit findings within required timeframes
• Monitors capacity, performance, and availability; maintains monitoring and alerting; and recommends near-term capacity actions and lifecycle replacements
• Delivers assigned medium to large infrastructure projects, including acquisition integration and datacenter consolidation work, managing schedule, technical scope, and stakeholder communication
• Follows and enforces infrastructure change management, ensuring changes are planned, tested, approved, communicated, and reversible, and that systems remain current with supported versions, patches, and firmware
• Manages day-to-day performance of hosting, carrier, and infrastructure vendors and escalates contract or relationship issues to the Director
• Provides inputs to capital and operating budget planning for assigned areas, including hardware and software renewals and lifecycle replacements
• Maintains technical documentation, runbooks, configuration baselines, and asset records for assigned infrastructure
• Supports IT Governance and IT General Controls objectives, including producing evidence and completing remediation for assigned controls
• Develops and cross-trains team members, integrates staff transitioning onto the team, conducts performance management, and identifies succession and skills development needs
• Works collaboratively with the IT Service Desk, IT Security, IT Procurement, and business stakeholders
• Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretion.

Experience

A minimum of 10 years of experience in the IT industry and 4 years leading technical staff are required. Experience contributing to and executing a multi-year infrastructure and hosting plan, and experience operating infrastructure across multiple sites, is required.

Educational Level

A minimum of a Bachelor's Degree in Computer Science, Information Systems, or related discipline, or equivalent work experience, is required.

Required Skills

Ability to lead and direct the work of technical staff. Strong operational management experience with enterprise systems and network infrastructure. Solid project management experience. In-depth understanding of high availability, backup and recovery, and disaster recovery principles. Excellent Microsoft Windows Server, Linux, Cisco, and VMware skills and knowledge, and strong working knowledge of Active Directory, Entra ID hybrid identity, and Microsoft 365 infrastructure services. Advanced knowledge of networking concepts: Layer 3 routing (BGP, EIGRP, OSPF), Layer 2 switching, NAT, WAN protocols, wireless, and firewalls. Experience with enterprise telecommunications and voice solutions. Working knowledge of change management, monitoring, and IT General Controls. Ability to effectively communicate with others, both written and verbal. Advanced reading and writing skills with the ability to perform intermediate mathematical calculations.

Preferred Skills

ITIL certification; Cisco, VMware, or Microsoft infrastructure certifications; experience with private cloud or colocation hosting models; experience supporting infrastructure in regulated industrial, energy, or maritime environments; experience with acquisition technology integration or datacenter consolidation; and experience with storage, backup, and data protection platform administration are preferred.

Supervisory/Managerial Responsibilities

Responsible for the supervision of direct reports, including systems engineers, network engineers, and system administrators. Responsibilities include hiring recommendations, performance management, scheduling and on-call coordination, and development planning.

Equal Opportunity Notice

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we", "our", or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact [e-mail].

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.

Privacy Notice

Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR and UK GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual's skill sets, experience and training;

licensure and certification requirements;

office location and other geographic considerations; and

other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).