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New Mexico Highlands University in Las Vegas, NM is seeking a Systems/Network Administrator to provide integrated IT support, including installation, configuration, maintenance, and security of systems and networks.
Under indirect supervision, the role involves consulting with users, planning upgrades, guiding staff, documenting processes, and training on operating systems, security, and privacy.
Systems/Network Administrator
Regular
Under indirect supervision, provides integrated research, intermediate professional level support in areas of moderately advanced complexity such as system and/or storage and/or network, hardware, system level tools and software initiatives, including, but not limited to installation, configuration, maintenance, and support of these systems and/or networks. Requires intermediate knowledge of systems, storage, security or network analysis. Provides technical or functional guidance to users/departments and IT staff in the planning and implementations of applications, systems or networks projects. May supervise or provide functional direction to assigned student employees.
Uses discretionary judgement to consult with users and/or other university departments to collect information/gather requirements for existing or proposed network, security and computing devices, server systems, multiuser applications, and/or databases including capacity planning, security, data safety and integrity, disaster recovery, and upgrade planning. Provides input regarding design and cost, coordinates tasks for the installation/maintenance of networks or systems for projects.
Participates in the development of and provides individual and/or group instruction and/or training on operating systems, security and privacy, and other applications; assists users in maximizing use of networks and computing systems; may supervise or provide functional direction to assigned student employees.
Recommends solutions for network, hardware, software or system security projects in support the unit’s strategic goals; uses judgment in selecting among authorized procedures or alternatives and seeks assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise.
Records and maintains hardware and software inventories, site and/or server licensing, and user access and security; researches and recommends hardware and software development, purchase, implementation and use.
Prepares detailed flow charts and diagrams outlining systems, applications, or network capabilities and processes; documents projects and may write user instructions and/or documentation.
Participates in the investigation, planning, implementation, testing, and debugging of network or systems hardware components and applications.
Plans and implements in-depth system security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, and file system integrity, managing and implementing roles, and adding and deleting users according to business rules
Bachelor’s degree in a related field and at least 2 years of progressively responsible experience directly related to the duties and responsibilities specified or an equivalent combination of education and experience are acceptable
Must have demonstrated experience in Enterprise Microsoft Domain Network Management, Microsoft, and Linux operating systems. Must have demonstrated experience supporting complex networks, enterprise storage system and virtual server environment. Experience monitoring and managing cloud environments used in the university’s technology stack. Ability to manage projects and prioritize work and meet deadlines, maintain knowledge of rapidly changing industry trends and standards, possess effective communication skills translating technical terminology in terms understandable by diverse user groups, and possess strong documentation skills and policy and procedure writing. Strong analytical skills to perform complex research and analysis. Experience with capacity planning desirable.
Certifications in Microsoft ( MCSA or MCSE ) and/or Cisco ( CCNP or CCNA ) or VMWare ( VCP or DCV ) certifications are preferred qualifications for this position.
Knowledge of relevant state-of-the-art technology, equipment, and/or systems. Knowledge and understanding of university policy, federal and state regulations as they apply to security, privacy, intellectual property and information system management.
Knowledge of systems integration and automation techniques and tools.
Demonstrated skills in the design, development, implementation and testing of complex integrated network, hardware, software and system security solutions to organizational requirements. Skilled in implementing and maintaining inventory keeping systems and methods.
Problem analysis and resolution skills as applied to the installation, maintenance, modification and troubleshooting of network, hardware, software and system security services.
Ability to communicate and/or develop technical documentation for capacity planning, training, service security architecture, software/hardware use, or as required by project deliverables.
Position Requires: a) Provision of moderately advanced technical assistance and support to medium-large scale initiatives as an individual or part of a team; b) Use of judgment in selecting among authorized procedures; c) Analysis, evaluation and resolution of moderately complex problems; and d) Research and/or recommendation of medium-scale hardware and software development, purchase, and use.
Specialty licensure/certification may be required, as specified by the department.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management and public.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate physical effort. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to manipulate, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. May require occasional lifting, handling, pushing, or moving objects up to 50 lbs.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
No or very limited exposure to physical risk.
Work is normally performed in a typical interior/office work environment.
The noise level in the work environment is usually moderate (normal office environment).
Las Vegas, NM Campus
New Mexico Highlands University is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to the University values of diversity, accessibility, excellence, and responsiveness.