Systems Integrity Associate

STR Johnson Controls Fire Protection LP; Canton (MA); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Global advancement

Company vehicle

Medical insurance

Health Savings Account

Life Insurance

401(k) with company match

Employee Assistance Program

Wellness Program

Job summary

Johnson Controls is seeking a Systems Integrity Representative in Canton, MA to sell repair work identified during inspections. You will prepare proposals, gain customer commitments, and maintain regular communication.

The role requires strong communication, a track record in inside sales, and ability to meet a quota. Training will be provided; a competitive benefits package is offered.

Qualifications

• High school diploma or equivalent required.
• Excellent presentation and verbal communication skills.
• Proficient with Microsoft Office programs, Excel, Word and web-based programs.
• Highly motivated and success driven.
• Must complete a defined training program upon hire.
• Ability to successfully close sales with a positive customer experience.
• Two years inside sales experience.
• Administrative experience a plus.
• High customer phone call background with emphasis on telephone prospecting.
• Mechanical or electrical field service experience.

Responsibilities

• Prepare proposals and follow up on delivered quotes.
• Gain commitment from the customer over the phone.
• Communicate promptly with customers regarding all system integrity issues and recommendations.
• Develop positive ongoing relationships with customers.
• Maintain and update an inspection deficiency tracking system daily.
• Report progress and metrics to management weekly and monthly.
• Deliver sales to an assigned quota.
• Serve as the primary contact within the district office for customers with system issues.
• Coordinate with the service department to assure delivery and improved service repairs.

Skills

Verbal communication

Presentation skills

Phone sales

Prospecting

Motivated

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Excel

Word

Job description

Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Medical/Dental/Vision insurance
• Health Savings Account (HAS)
• Life Insurance
• 401(k) savings plan with company match
• Employee Assistance Program
• Wellness Program
• And More!

What you will do

The primary function of the Systems Integrity Representative is to sell repair work that has been identified during contracted fire and life safety system inspections.

How you will do it

• Prepare proposals and follow up on delivered quotes.
• Gain commitment from the customer over the phone.
• Communicate promptly and regularly with customers regarding all systems integrity issues, recommendations, and any other solutions that have been quoted.
• Develop positive ongoing relationships with customers.
• Maintain and update an inspection deficiency tracking system daily.
• Report progress and metrics to management weekly and monthly.
• Deliver sales to an assigned quota.
• Act as the primary point of contact within the district office for customers with identified systems integrity issues and team with other sales reps for quoting and selling system repairs if required.
• Interface effectively with the service department to assure delivery and improved service repairs.
• Good computer skills are essential.
• Must be process oriented and energetic.
• The candidate must be able to complete a defined training program.

What we look for

• Required High School Diploma or Equivalent
• Excellent presentation and verbal communication skills
• Proficient with Microsoft office programs, excel, word and web based programs
• Highly motivated and success driven
• Upon being awarded position, must be able to complete a defined training program.
• Ability to successfully close sales with a positive customer experience
• Preferred Fire Suppression Industry experience preferred
• Administrative experience a plus
• High customer phone call background, with an emphasis on telephone prospecting
• Administration background
• Mechanical or electrical field service experience.
• Two years inside sales experience
• Customer service background

HIRING HOURLY RANGE: $19.23 - $28.85 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.