Systems Integrator IV

City-of-Minneapolis; Minneapolis (MN); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The City of Minneapolis seeks a System Integrator IV to connect and manage multiple fleet and IT systems, including M5 Fleet Focus, Graco Pulse Pro, EV chargers, and telematics platforms. You will configure, upgrade, troubleshoot, and develop reports and dashboards to deliver actionable insights.

This role supports sustainability goals and fleet performance, works with ITS and operating departments, and may involve hybrid work. Strong communication and documentation skills are essential.

Qualifications

• Minimum qualifications include a Bachelor's degree or equivalent training.
• Four years of relevant PC support experience.
• Excellent knowledge of computer systems and software used in the assigned area.
• Knowledge of database administration tasks and network security.
• Strong verbal and written communication skills.

Responsibilities

• Investigate and recommend hardware/software solutions to business problems.
• Coordinate application changeovers and liaise between ITS and operating departments.
• Program tools, utilities, and web modules.
• Provide user support for hardware and software issues.
• Support printer, imager, and other specialized equipment.
• Define interface designs between hardware components for compatibility.
• Manage user accounts and delegated tasks.
• Assist in software/hardware maintenance.
• Assist with RFP preparation as needed.
• Prepare training materials and deliver user training.

Skills

Computer systems knowledge

Database administration

Network security

Communication skills

Troubleshooting

Training ability

Documentation/testing

Project prioritization

Education

Bachelor's Degree in Computer Science or equivalent

Job description

The System Integrator IV position is responsible for integrating and managing multiple systems to support the Minneapolis Public Works Department. This role ensures seamless connectivity between fleet applications such as M5 Fleet Focus, Graco Pulse Pro, EV chargers, motor pool system, telematics platforms, and third-party systems like Traka, Verizon Reveal, and Geotab. Key responsibilities include system configuration and upgrades, troubleshooting, data analysis, and developing reports and dashboards to deliver actionable insights. The position plays a critical role in optimizing technology solutions, advancing sustainability goals, and enhancing overall fleet performance.

Work Location:

This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

The City of Minneapolis does not sponsor applicants for work visas.

Key Responsibilities:

• Investigate and make determinations and recommendation of hardware and software to deal with business problems.
• Coordinate major application change over efforts and act as a liaison between the ITS Department and the operating departments.
• Program tools, utilities, and web modules.
• Provide support to users by assisting with hardware and software problems.
• Provide support with printer, imager and other specialized computer support equipment.
• Specify the interface design between two pieces of hardware to ensure compatibility and usefulness.
• Add, update and delete users from system or delegate these tasks as required.
• Assist in maintenance of software and hardware.
• May assist with the preparation of requests for proposals.
• Prepare training materials and provide training and education to users.

WORKING CONDITIONS:

Normal Office Setting

Minimum Qualifications:

Bachelors Degree in Computer Science or equivalent specialized training

Minimum Experience:

Four years of relevant computer experience providing PC support

Licenses/Certifications:

N/A

Equivalency:

An equivalent combination of education and experience closely related to the duties of the position may be considered.

Desirable Qualifications:

Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds.

Selection Process:

The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check:

The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants maybe required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Union Representation:

This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association. For more information on the terms and conditions of this agreement please visit: https://www.minneapolismn.gov/...
Direct Union Website: https://mpea.net/

Eligible List Statement:

The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire (3) months after it has been established.

Interview Selection:

The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Additional Skills and Qualifications:

• Certain positions will require specific knowledge of applications or technology.
• Excellent knowledge of computer systems and software used in the assigned area.
• Knowledge of database administration tasks, roles and responsibilities.
• Knowledge of network connectivity, security configuration and access control roles and responsibilities.
• Knowledge of City and departmental policies and procedures.
• Strong verbal and written communications skills, good organizational skills and good analytical skills.
• Good troubleshooting and problem solving skills.
• Ability to conduct training.
• Ability to test and document any changes/modifications made to the system.
• Ability to prioritize multiple projects with varying requirements and deadlines.