Systems Integration Engineer: Monitoring Solutions Expert

Vertiv Group Corporation; Westerville (OH); On-site; USD 90,000 - 110,000; Full time

Job summary

Vertiv Group Corporation seeks a System Integration Engineer to deploy and support SiteScan, WebControl, and Ignition monitoring software. You will work with customers, manage equipment data, and coordinate with sales on project scope and licensing. You will also help develop templates, test new releases, and document technical issues.

The role includes providing domestic and international technical assistance and staying updated on product changes to ensure reliable operation.

Qualifications

• BS CS or similar degree or equivalent training/experience.
• Minimum four years in BMS/electronic monitoring or similar.
• Experience interacting with customers in a support role preferred.
• Excellent knowledge of Vertiv Monitoring products or similar systems.
• Strong troubleshooting and documentation skills.
• Familiarity with network protocols and data communications.

Responsibilities

• Install software at customer sites and gather equipment information.
• Scope and quote projects with sales; assist with licensing and upgrades.
• Develop and maintain templates and testing for new software releases.
• Provide technical support to domestic and international groups.
• Create and maintain support documentation for Environet products.
• Stay current with new products and environments affecting operations.

Skills

Customer interaction

Troubleshooting

Analytical thinking

Documentation

Time management

Multi-project handling

Communication

Education

BS in Computer Science or equivalent

Tools

Windows 10

Server 2016

MS Office (Outlook, Excel, SharePoint)

Job description

Vertiv Group Corporation seeks a System Integration Engineer to deploy and support SiteScan, WebControl, and Ignition monitoring software. You will work with customers, manage equipment data, and coordinate with sales on project scope and licensing. You will also help develop templates, test new releases, and document technical issues.

The role includes providing domestic and international technical assistance and staying updated on product changes to ensure reliable operation.