Systems Inside Sales Specialist

Scallon Controls, Inc.; Beaumont (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Scallon Controls, Inc. in Beaumont, TX is seeking a Systems Inside Sales Specialist to support the Outside Sales team with technical and commercial proposals, quotes, and product sizing.

You will interact with customers daily, evaluate RFQs, and coordinate with internal resources to ensure on-time, accurate responses while driving margin and customer satisfaction.

Qualifications

• BS/BA degree preferred or combination of applicable education and experience.
• Advanced technical knowledge/understanding of Control Systems, PLC, Flow Computers.

Responsibilities

• Prepare proposals/quotes including product sizing, selection and pricing to assist Outside Sales.
• Interact with customers daily providing technical, commercial and general sales support.
• Evaluate RFQs to ensure proposed solutions meet customer requirements.
• Evaluate customer requirements and identify opportunities for margin and scope expansion.
• Proactively follow up with customers on quotations to improve order conversion and satisfaction.

Skills

Inside sales

Communication skills

Customer service

Problem solving

Time management

Education

BS/BA degree or equivalent

Control Systems knowledge

Tools

MS Office

Sizing tools

Job description

At our company, people are our greatest asset. We are committed to hiring talented individuals who are passionate about their work and eager to grow. Our goal is to provide more than just a job we offer opportunities for development, advancement, and long-term career success. When you join our team, you become part of a culture that values your contributions, invests in your growth, and supports your future every step of the way.

Our Human Resources team is here to support employees through every stage of their journey from joining the company and developing new skills to celebrating milestones and planning for the future. We strive to foster a workplace where people feel valued, supported, and empowered to succeed.

When our employees grow, our company grows with them.

At our company, people are our greatest asset. We are committed to hiring talented individuals who are passionate about their work and eager to grow. Our goal is to provide more than just a job we offer opportunities for development, advancement, and long-term career success. When you join our team, you become part of a culture that values your contributions, invests in your growth, and supports your future every step of the way.

Our Human Resources team is here to support employees through every stage of their journey from joining the company and developing new skills to celebrating milestones and planning for the future. We strive to foster a workplace where people feel valued, supported, and empowered to succeed.

When our employees grow, our company grows with them.

The Scallon HR Team

Why Work For Us

Scallon is more than just a local company that provides industry-leading products and services through our partnership with Emerson Automation Solutions. As an employee-owned company, Scallon Controls has over 150 shareholders that each have a vested interest in providing the best possible business experience for our customers. We hire the best people, we train them to be experts in their field, and we retain them by sharing in the success of the company through employee ownership. Our focus on long-term employee retention has resulted in a company staffed by people that know the local facilities and their processes and can provide the correct product or service choice the first time, at the right time. We are real people, and through our superior products and expert services, we provide real results.
Search Openings

Team Oriented

empathy, communication, selflessness

Positive and Passionate

attitude, driven, learner, competitive

Customer First

perspective

Adapt and Solve

accountable, follow-through, proactive, creative, intuitive

Interested in exploring a career at Scallon Controls? Check out our open opportunities below.

Job Title: Systems Inside Sales Specialist

DUTIES AND RESPONSIBLES:

• Prepare proposals/quotes including product (Control Systems) sizing, selection and pricing to assist Outside Sales in selling Distributive Control Systems products and services.
• Interact with customers on a day-to-day basis providing technical, commercial and general sales support.
• Evaluate RFQ’s for testing, documentation and technical content to ensure proposed solutions meet customer requirements.
• Evaluate customer requirements and identify opportunities for optimizing margin and expanding scope of products/services supplied.
• Manage workload and engage available internal and external resources as required to meet customer deadlines.
• Manage change of customer requirements to quotations and active orders reducing non-conformance while driving customer satisfaction.
• Proactively follow up with customers on quotations achieving a high hit rate of conversion to orders and ensuring customer satisfaction.
• Participate in customer meetings as required to ensure clear communication of customer requirements.
• Work with Customer Sales Assistant in post award activities to ensure customer expectations are exceeded and drive customer satisfaction.
• Develop and maintain a high level of technical proficiency with products represented.
• Develop and maintain a high level of proficiency with internal business system and principal supplied sizing tools.
• Develop and maintain awareness of all products and services provided by Scallon Controls to identify opportunities for expanding scope of supply.
• Assist Outside Sales in achieving the strategic goals of assigned accounts.
• Evaluate and suggest improvements to team processes and tools that will improve efficiency and increase customer dependency.
• Performs other duties and required.

QUALIFICATIONS

Education/Knowledge:

• BS/BA degree preferred or combination of applicable education and experience.
• Advanced technical knowledge/understanding of Control Systems, PLC, Flow Computers. or programmable / configurable automation systems.

Experience/Skills:

• 3-5 years as an inside sales representative or equivalent in a technical sales environment.
• Strong written and verbal communication skills.
• High level of PC proficiency including MS Office, principal supplied software, internal business system and internet.
• Demonstrated ability to communicate and coordinate with a cross section of other employees, principals, and customers.
• Strong customer service skills including the ability to develop rapport and trust with customers and other employees.
• Excellent problem solving skills.
• Strong interpersonal skills and the ability to work as part of a team.
• Strong time management skills including ability to multi-task.
• Demonstrated attention to detail.
• High ethical standards in dealing with customers and principals.
• Good self-management skills to include dependability, initiative, innovation, professionalism and organization skills.