Systems Field Service Representative - Power Distribution/Electrical

Schneider Electric; San Antonio (TX); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid family leave

401(k) with matching

State-of-the-art training facility

Job summary

Schneider Electric, located in San Antonio, Texas, is seeking proactive Power Services Field Service Representatives to install, troubleshoot, and maintain electrical equipment. This role offers a flexible work schedule with a 40-hour guarantee and includes comprehensive training at a state-of-the-art facility. The ideal candidate will have 5–7 years of relevant experience, strong technical skills in electrical systems, and a customer-focused approach. Benefits include paid family leave, a 401(k) program, and more.

Qualifications

• 5–7+ years of relevant mechanical, electrical and/or power distribution service experience.
• Experience in maintenance, testing, or upgrades in low/medium voltage systems.
• Ability to interpret electrical drawings and blueprints.

Responsibilities

• Servicing, installing, and repairing customer equipment.
• Performing warranty work and equipment start-up.
• Providing technical support and training for products.

Skills

Problem solving

Customer focus

Technical proficiency in electrical theory

Report writing

Presentation skills

Capacity to move service equipment

Education

Vocational education or military training in electronics

NETA/NICET testing certifications

Job description

Great people make Schneider Electric a great company.

Schneider’s Power Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers, customer focused, and passionate about the work they do. They are the future of Schneider Electric.

This position offers a home‑based flexible work schedule with a 40‑hour guarantee (+ overtime). Input and travel for training and job site support may be required.

Typical Responsibilities

• Servicing, installing, and repairing customer equipment.
• Perform warranty work and start‑up service.
• Perform startup/commissioning on equipment across the Schneider Electric product portfolio.
• Test, calibrate, check, correct, adjust, and replace parts on customer products.
• Construct and test circuits and equipment using tools, computers, workstations, circuit diagrams, and test instruments.
• Provide technical support in product service, product training, and applications, including on‑site audits.
• Support serviceable Schneider equipment including electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, drives, power monitoring equipment, protective relays, and other evolving catalog items.
• Document all required information for each site in a technical report.

Additional Responsibilities

• Analyze complex problems in equipment and machinery, interpret maintenance manuals, and isolate and correct faults using systems and electronics knowledge.
• Assist in developing design modifications and implementing modifications, providing installation support.
• Develop and implement training courseware and provide training to customers and other service representatives.
• Travel for training and to support job site requirements in other areas.

Qualifications

• Vocational education, military training, or transferable experience in electronics, electrical theory, or a similar discipline.
• NETA/NICET testing certifications.
• 5–7+ years of relevant mechanical, electrical and/or power distribution service experience and technical proficiency in electronic/electrical component theory.
• Experience writing reports and competent presentation skills to managers, clients, and customers.
• Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Experience in testing, maintenance and/or upgrades in low or medium voltage switchgear, transformers, relay protection systems, and control systems.
• Ability to interpret blueprints and service documents, including electrical drawings.
• Capacity to move service equipment weighing up to 50 pounds.

Benefits

Within your first 90 days, you’ll experience a team‑oriented welcome with two weeks of in‑person training at our brand‑new state‑of‑the‑art training facility in Dallas, TX, with all expenses paid. Subsequent online training and on‑the‑job training will be provided by a local mentor. Schneider Electric offers an inclusive benefits package including flexible work arrangements, paid family leave, a 401(k) with matching, well‑being programs, holidays and paid time off, military leave benefits, and more.

Equal Opportunity Statement

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.