Systems Estimator - level TBD

Electronic Theatre Controls, Inc.; City of Middletown (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

4 weeks PTO

Healthcare benefits from day one

401(k) with employer match

Employee Stock Ownership Plan (ESOP)

Tuition reimbursement

Career growth opportunities

Job summary

Electronic Theatre Controls, Inc. (ETC) in Wisconsin is seeking a Systems Estimator to provide accurate quotes for lighting systems by reviewing designs and bills of materials.

You will communicate pricing to reps, dealers, and internal customers, and support theatrical, architectural, and commercial projects with attention to detail and timeliness. The ideal candidate has a background in systems design or lighting products, strong customer service, and the ability to manage multiple quotes

Qualifications

• Bachelor’s degree or 8 years of relevant business experience in ETC markets and customers.
• 1-3 years previous job-related experience.
• Working knowledge of commercial, architectural, theatrical lighting or rigging products.
• Ability to prioritize and manage multiple tasks and deadlines.
• Strong organizational skills.
• Able to work quickly and accurately.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Able to work flexible hours.

Responsibilities

• Generates pricing and Bills of Materials for low to moderate complex projects.
• Interprets plans and specifications.
• Assigns systems services based on customer information.
• Calculates pricing based on equipment list.
• Receive Takeoffs from senior level System Estimators to prepare quote package.
• Prepares quotation documents and deliver by customer deadlines.
• Performs configurations for standard and custom product.
• Provides sales support.
• Answers questions of regional managers.
• Explains sales policies to systems customer.
• Determines when to articulate concerns about given jobs.
• Answers new customer inquiries.
• Answers internal factory inquiries.
• Answers questions from Project Manager regarding quotations and additional pricing.
• Answers calls from Tech services about pricing on customer replacement parts.
• Establish and maintain relationships with customers.
• Helps monitor and schedule incoming customer quote requests.
• Complete additional tasks as assigned.

Skills

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Time management

Flexibility

Education

Bachelor's degree or 8 years experience

Job description

ETC is seeking a Systems Estimator to join our Middleton, WI team!

Who We Are: ETC is the leading manufacturer of entertainment technology! We’re based in Middleton, WI with offices and products around the globe. We make lights, controls, and rigging for some of the world’s largest concert venues, performance spaces, museums, workspaces, television and movie sets, and arenas. We’re proud to see the impact of our work, from design to manufacture, to support and service, making spaces around the world come to life.

The Role: Systems Estimators are responsible for providing accurate and timely quotes of our world class lighting systems. This involves the review of designs and bills of materials to assign pricing and relay that back to our rep and dealer networks and internal customers. You’ll learn about a variety of our product lines and support these projects for theatrical, architectural, and commercial markets. Communication, accuracy, a keen eye for detail, and timeliness are key in this role! A background in systems design and the lighting industry is preferred.

Why ETC: ETC offers a generous time off policy of 4 weeks in your first year, healthcare benefits on day one, and retirement options via 401k with employer-match, and we’re 100% employee-owned through an Employee Stock Ownership Plan. We also offer internal growth opportunities including tuition reimbursement, management career path courses, and other opportunities to advance within ETC. This position is based in our Middleton headquarters that offers collaborative workspaces and break areas, a fitness center, an at-cost deli, and health and wellness professionals and programs.

If you have any questions about this position or the recruitment process, please contact Mia Doyle at 608.824.5337 or via email to [e-mail].

Representative Responsibilities

• Generates pricing and Bills of Materials for low to moderate complex projects
• Interprets plans and specifications
• Assigns systems services based on customer information
• Calculates pricing based on equipment list
• Receive Takeoffs from senior level System Estimators to prepare quote package
• Prepares quotation documents and deliver by customer deadlines
• Performs configurations for standard and custom product
• Provides sales support
• Answers questions of regional managers
• Explains sales policies to systems customer
• Determines when to articulate concerns about given jobs
• Answers new customer inquiries
• Answers internal factory inquiries
• Answers questions from Project Manager regarding quotations and additional pricing
• Answers calls from Tech services about pricing on customer replacement parts
• Establish and maintain relationships with customers
• Helps monitor and schedule incoming customer quote requests
• Complete additional tasks as assigned

Minimum Requirements

• Bachelor’s degree or 8 years comparable business experience in increasingly responsible positions pertaining to ETC markets and customers
• 1-3 years previous job-related experience
• Working knowledge of commercial, architectural, theatrical lighting or rigging products
• Ability to prioritize and manage multiple tasks and deadlines
• Strong organizational skills
• Able to work quickly and accurately
• Excellent customer service skills
• Excellent written and verbal communication skills
• Able to work flexible hours