Systems Engineering Engineer

Salesforce; San Francisco (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

Salesforce is seeking a Software Engineer to join a global team delivering and supporting technology infrastructure for growth. You will lead projects to optimize services and build next-generation software for production environments, collaborating with Engineering teams to keep systems operational, scalable, and secure.

The role emphasizes automation, AI-based enhancements, and mentoring fellow engineers, with a strong focus on performance visibility and cost-effective orchestration.

Qualifications

• 3+ years of experience in a cloud native, enterprise environment.
• Bachelor's or Master's degree in Computer Science or a related field, or equivalent practical experience.
• Track record of delivering impactful features in complex, fast-paced environments.
• Strong analytical skills and the ability to explain complex technical ideas clearly to both technical and non-technical audiences.

Responsibilities

• Drive efficiency: Identify and develop software solutions that improve operational efficiency and provide detailed visibility into performance metrics.
• Innovate with AI: Develop AI-based automation to reduce errors, increase system availability, and accelerate operational velocity.
• Build orchestration and automation: Enhance automation capabilities and develop orchestration tools to optimize system efficiency and cost-effectiveness.
• Design software: Design, develop, and test software with a focus on automation, scalability, and security, while mentoring other engineers.
• Support operations: Provide high-level support for Puppet and Oracle operational workflows.

Skills

Python

Go

Terraform

Education

Bachelor's or Master's in CS or related field

Tools

AWS

GCP

Kubernetes

Karpenter

Puppet

PostgreSQL

Oracle

Job description

Job Category

Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Role Overview

As a Software Engineer at Salesforce, you'll join a dynamic global team responsible for delivering and supporting the technology infrastructure that powers our business growth. You'll lead projects to optimize current services and build next-generation software for our global production environments, collaborating closely with Engineering and Development teams to keep services operational, streamlined, and scalable.

What you'll be doing:

• Drive efficiency: Identify and develop software solutions that improve operational efficiency and provide detailed visibility into performance metrics.
• Innovate with AI: Develop AI-based automation to reduce errors, increase system availability, and accelerate operational velocity.
• Build orchestration and automation: Enhance automation capabilities and develop orchestration tools to optimize system efficiency and cost-effectiveness.
• Design software: Design, develop, and test software with a focus on automation, scalability, and security, while mentoring other engineers.
• Support operations: Provide high-level support for Puppet and Oracle operational workflows.

Technical skills & requirements:

• Expertise: Advanced proficiency in Python, Go, and Terraform.
• Cloud & infrastructure: Hands-on experience with public cloud platforms (AWS/GCP), Kubernetes, and Karpenter.
• Databases: Strong knowledge of database operations (Oracle preferred) and Postgres.
• Systems fundamentals: Solid understanding of systems at the operating-system level (e.g., Linux internals, process management, memory management, and file systems).
• Configuration management: Proven experience with Puppet.
• Nice to have: Familiarity with the ElasticSearch/Kibana stack and REST API design.

Basic qualifications:

• 3+ years of experience in a cloud native, enterprise environment
• Bachelor's or Master's degree in Computer Science or a related technical field, or equivalent practical experience.
• A track record of delivering impactful features in complex, fast-paced environments.
• Strong analytical skills and the ability to explain complex technical ideas clearly to both technical and non-technical audiences.

Who you are:

• Self-starter: A lifelong learner who's comfortable with ambiguity and continually looks for ways to raise the bar.
• Subject-matter expert: You demonstrate strong command of engineering best practices, including fault tolerance, security, and scalability.
• Collaborative leader: You lead by example, give constructive feedback during design reviews, and help drive both quality and productivity.
• Clear communicator: You bridge internal partners (architects, support teams) and stakeholders to resolve dependencies and incorporate feedback.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your righ