Manager, Systems Engineering

Salesforce; Virginia (MN); On-site; USD 180,000 - 230,000; Full time

Job summary

Salesforce seeks a Manager of Systems Engineering to drive build coordination in restricted environments and ensure compliance across services. You will bridge build engineers and commercial teams, accelerating issue resolution and process automation.

The role requires active TS/SCI clearance with a polygraph, 2+ years of leadership in secure environments, and strong systems engineering experience with enterprise-scale services. US citizenship and background checks are mandatory.

Qualifications

• Experience managing a team of engineers or developers in restricted environments.
• Systems engineering experience in enterprise-scale internet services or related support roles.
• U.S. citizen with no dual citizenship and willing to complete a Moderate Public Trust background check.
• Active TS/SCI clearance with polygraph required.

Responsibilities

• Coordinate build activities in restricted regions, liaising between build engineers and commercial service teams.
• Collaborate with technical staff to resolve issues, perform RCAs, and hand findings to the Global Solutions team.
• Automate detection and resolution of recurring build issues, improving processes in restricted environments.
• Ensure all work complies with internal policies and supports new opportunities with technical proposals.

Skills

Team leadership

Systems engineering

Restricted environment experience

Collaboration with cross-functional, 0

Education

BS or higher in Computer Science

Tools

Kubernetes deployments

AWS CLI/SDK

Job description

Job Category Software Engineering Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role

The Build and Automation team is a critical part of Salesforce's infrastructure engineering organization, responsible for coordinating and securing build activities in restricted environments. We are looking for a Manager of Systems Engineering to serve as the key liaison between build engineers and commercial service teams, driving compliance, automation, and operational excellence in classified environments.

Responsibilities

• Coordinate build activities in restricted regions, serving as the liaison between build engineers and the commercial service teams that own and operate services.
• Collaborate with technical staff to resolve complex issues, drive Root Cause Analyses (RCAs), and transition findings to the Global Solutions team.
• Automate the detection and resolution of recurring build issues, and identify new opportunities to improve processes within the restricted environment.
• Ensure all work aligns with internal compliance policies and prepare or assist with technical proposals for new work opportunities.

Required Qualifications

• Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with polygraph required.
• 2+ years of proven experience managing a team of developers or engineers in a restricted environment.
• Systems engineering experience in enterprise-scale internet service engineering or a related support role.
• This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Preferred Qualifications

• Bachelor of Science (BS) or higher degree in Computer Science plus relevant job-related experience.
• Expertise in Kubernetes-based deployments and development.
• Hands‑on experience configuring and running Amazon Web Services (AWS) using the Command Line Interface (CLI) / Software Development Kits (SDKs).
• Experience within both the Intelligence Community (IC) and Department of Defense (DOD) environments, and with distributed systems at scale.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

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