Systems Engineering Engineer

salesforce.com, inc.; San Francisco (CA); On-site; USD 149,000 - 224,000; Full time

Benefits offered by this job

Time off

Medical insurance

Dental

Vision

Mental health support

Parental leave

Life insurance

Disability insurance

401(k)

Employee stock purchase plan

Job summary

Salesforce is seeking a Software Engineer to join a global team delivering and supporting infrastructure, building next-generation software for production environments. You will lead projects to optimize services, collaborate with Engineering and Development teams, and focus on automation, scalability, and security.

The role emphasizes AI-based automation, fault tolerance, and driving operational efficiency, with deep experience in Python, Go, Terraform, and cloud platforms like AWS/GCP.

Qualifications

• 3+ years of experience in a cloud native, enterprise environment.
• Bachelor's or Master's degree in Computer Science or a related technical field, or equivalent practical experience.
• A track record of delivering impactful features in complex, fast-paced environments.
• Strong analytical skills and the ability to explain complex technical ideas clearly to both technical and non-technical audiences.

Responsibilities

• Drive efficiency by identifying and developing software solutions that improve operational efficiency and provide detailed visibility into performance metrics.
• Innovate with AI by developing AI-based automation to reduce errors, increase system availability, and accelerate operational velocity.
• Build orchestration and automation to optimize system efficiency and cost-effectiveness.
• Design, develop, and test software with a focus on automation, scalability, and security, while mentoring other engineers.
• Provide high-level support for Puppet and Oracle operational workflows.

Skills

Python

Go

Terraform

Linux internals

Puppet

Education

Bachelor's or Master's in Computer Science or related field

Tools

Kubernetes

AWS

GCP

Karpenter

Oracle

Postgres

Job description

Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Overview

As a Software Engineer at Salesforce, you'll join a dynamic global team responsible for delivering and supporting the technology infrastructure that powers our business growth. You'll lead projects to optimize current services and build next-generation software for our global production environments, collaborating closely with Engineering and Development teams to keep services operational, streamlined, and scalable.

What you'll be doing:

• Drive efficiency: Identify and develop software solutions that improve operational efficiency and provide detailed visibility into performance metrics.
• Innovate with AI: Develop AI-based automation to reduce errors, increase system availability, and accelerate operational velocity.
• Build orchestration and automation: Enhance automation capabilities and develop orchestration tools to optimize system efficiency and cost-effectiveness.
• Design software: Design, develop, and test software with a focus on automation, scalability, and security, while mentoring other engineers.
• Support operations: Provide high-level support for Puppet and Oracle operational workflows.

Technical skills & requirements:

• Expertise: Advanced proficiency in Python, Go, and Terraform.
• Cloud & infrastructure: Hands-on experience with public cloud platforms (AWS/GCP), Kubernetes, and Karpenter.
• Databases: Strong knowledge of database operations (Oracle preferred) and Postgres.
• Systems fundamentals: Solid understanding of systems at the operating-system level (e.g., Linux internals, process management, memory management, and file systems).
• Configuration management: Proven experience with Puppet.

Nice to have:

Familiarity with the ElasticSearch/Kibana stack and REST API design.

Basic qualifications:

• 3+ years of experience in a cloud native, enterprise environment
• Bachelor's or Master's degree in Computer Science or a related technical field, or equivalent practical experience.
• A track record of delivering impactful features in complex, fast-paced environments.
• Strong analytical skills and the ability to explain complex technical ideas clearly to both technical and non-technical audiences.

Who you are:

• Self-starter: A lifelong learner who's comfortable with ambiguity and continually looks for ways to raise the bar.
• Subject-matter expert: You demonstrate strong command of engineering best practices, including fault tolerance, security, and scalability.
• Collaborative leader: You lead by example, give constructive feedback during design reviews, and help drive both quality and productivity.
• Clear communicator: You bridge internal partners (architects, support teams) and stakeholders to resolve dependencies and incorporate feedback.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.