Systems Engineer Sr- Workspace One

Atrium Health; Charlotte (NC); Hybrid; USD 94,724 - 145,288; Full time

Benefits offered by this job

Paid Time Off

Medical, dental, vision insurance

Flexible Spending Accounts

Job summary

Advocate Health is seeking a Senior Systems Engineer to design, code, test, and maintain software for mobile device management platforms and enterprise OS environments. The role involves on-call rotation and on-site travel as needed, with a full-time schedule and standard hours.

Responsibilities include evaluating software products, planning upgrades, coordinating installations, and providing technical support across IT operations. Thorough troubleshooting and communication are essential.

Qualifications

• Experience with mobile device management and enterprise software development.
• Strong analytical and troubleshooting skills.
• Ability to work remotely and travel onsite as needed.
• Knowledge of change-management processes and project estimation.
• Experience in supporting Unix-like operating systems and related applications.

Responsibilities

• Work with Mobile Device Management platforms (Workspace One, Jamf-Pro, Apple DEP, Samsung Knox, Imprivata MAM).
• Design, code, test, debug, and document software interacting with OS and enterprise devices.
• Plan, schedule, and coordinate system software installations and upgrades, ensuring change-management processes are followed.
• Create tasks, estimate effort, allocate resources, monitor progress and take corrective action.
• Communicate status and potential issues to staff and clients, providing recommendations and solutions.
• Provide responsive technical, administrative, and departmental support.

Skills

Mobile device management

Enterprise software development

Analytical skills

Remote work capability

Travel onsite as needed

Change-management processes

Unix-like OS support

Education

High School Diploma or GED

Bachelor’s Degree in CS/Business or related field

Tools

Tivoli

Maestro

Job description

Systems Engineer - Senior

Employment Type: Full Time

Work hours: 40 per week, 8:00 am – 5:00 pm with on‑call rotation

Location: Remote (requires occasional onsite travel)

Pay Range: $47.50–$71.25 per hour

Job Summary

Formulates and defines specifications for complex operating software programming applications, or modifies and maintains existing applications using engineering releases and utilities from the manufacturer. Designs, codes, tests, debugs and documents those programs, primarily related to mobile device management platforms and enterprise operating systems.

Responsibilities

• Working knowledge of Mobile Device Management platforms (Workspace One, Jamf‑Pro, Apple DEP, Samsung Knox, Imprivata MAM)
• Design, code, test, debug, and document software programs that interact with operating systems and enterprise devices
• Plan, schedule, and coordinate system software installations and upgrades, ensuring change‑management processes are followed
• Create tasks, estimate effort, allocate resources, monitor progress and take corrective action as needed
• Communicate status and potential issues to staff and clients, providing recommendations and solutions
• Provide responsive technical, administrative, and departmental support
• Evaluate new and existing software products; develop and recommend solutions, including testing, documentation, and training
• Understand mobility requirements for Teams and Exchange policies, and work with vendors on system installation and setup
• Act as a technical escalation point for vendor and staff coordination, prioritizing issues and managing escalation
• Support operating systems (AIX, HP, Digital Unix) and technology applications (Tivoli, Maestro)
• Monitor system performance, recommend improvements, and ensure optimal utilization of resources
• Develop and implement process improvement initiatives within Information Services
• Participate in basic budget processes and execute simple projects on time and within budget

Qualifications

• High School Diploma or GED required; Bachelor’s Degree in Computer Science, Business Administration, or related field preferred
• Experience with mobile device management and enterprise software development
• Strong analytical, troubleshooting, and communication skills
• Ability to work remotely and travel onsite as needed
• Knowledge of change‑management processes and project estimation
• Experience in supporting Unix‑like operating systems and related applications

Physical Requirements

Work requires a high level of verbal and written communication and availability for callback support during evenings and weekends. Must be able to lift up to 35 lbs.

Compensation and Benefits

Compensation Base Pay: $94,724–$145,288 annually (salary equivalent to hourly rate) with opportunity for premium pay and incentive pay.

Benefits

• Paid Time Off
• Medical, dental, vision, life, and short‑ and long‑term disability
• Flexible Spending Accounts for health and dependent care
• Family benefits including adoption assistance and paid parental leave
• Defined‑contribution retirement plan with employer match
• Educational assistance program

Our Commitment to You

Advocate Health offers a comprehensive suite of total rewards, competitive compensation, and career‑development opportunities.