Systems Engineer III (Audio/Visual)

Noetic Strategies, Inc.; Huntsville (AL); On-site; USD 90,000 - 120,000; Full time

Job summary

Noetic Strategies, Inc. seeks a Systems Engineer III - AV/Collaboration Engineer to design, deploy, integrate, and manage workplace collaboration environments at NASA Marshall Space Flight Center in Huntsville.

You will work hands-on with Microsoft Teams Rooms, Logitech, Crestron, Cisco, and related technologies while maintaining AV systems, networking, and lifecycle management. The role requires strong expertise in Teams Rooms architectures, hardware integration, and enterprise collaboration

Qualifications

• Bachelor's degree required; relevant experience considered as waiver.
• 3–5+ years in AV engineering or unified communications.
• Hands-on deployment and programming of conferencing devices.
• Knowledge of Teams Rooms architecture on Windows and Android.
• Experience with collaboration hardware, networking, and management tools.
• Ability to read wiring diagrams for installation and troubleshooting.
• Understanding of AV over LAN and DSP configurations.
• Ability to obtain and maintain Public Trust clearance.
• Willingness to work 100% on-site at NASA MSFC.

Responsibilities

• Design, deploy, integrate, and manage workplace collaboration environments.
• Serve as SME for Microsoft Teams Rooms and conferencing technologies.
• Install, configure, and troubleshoot conferencing hardware and peripherals.
• Lead installation, mounting, cable management, and hardware configuration.
• Manage Teams resources, admin portals, and related tools.
• Monitor hardware health and QoS to ensure high availability.
• Plan and deploy software updates and OEM firmware upgrades.
• Troubleshoot complex AV and connectivity issues in enterprise settings.
• Evaluate and standardize approved AV hardware for Microsoft Teams.
• Coordinate with network teams and Exchange for room calendars.
• Support travel for installation teams as needed.

Skills

AV engineering

Unified communications

Collaboration workspace management

Troubleshooting

Wiring diagrams

On-site work

Education

Bachelor's Degree

Tools

Microsoft Teams Rooms

Logitech

Crestron

Cisco

Teams Admin Center

Cisco Control Hub

Logitech Sync

AMX control systems

QoS

Job description

SYSTEMS ENGINEER III - AV/COLLABORATION ENGINEER

Location: NASA Marshall Space Flight Center, Huntsville AL
Work Arrangement: 100% On-Site
Clearance Requirement: Public Trust
Education: Bachelor's Degree (Possible waiver if there is enough experience in lieu of degree)

SUMMARY

Noetic is seeking a highly skilled Systems Engineer III - AV/Collaboration Engineer to design, deploy, integrate, and manage workplace collaboration environments at NASA Marshall Space Flight Center. The ideal candidate will have hands-on experience with Microsoft Teams Rooms (MTR), Logitech, Crestron, Cisco, and other conferencing technologies, along with a strong understanding of AV systems, networking, Microsoft 365, and collaboration infrastructure. This role will serve as a technical subject matter expert responsible for maintaining reliable, high-quality collaboration environments, troubleshooting complex AV and connectivity issues, and supporting the deployment and lifecycle management of collaboration technologies across MSFC and other NASA centers as needed.

PRIMARY RESPONSIBILITIES

• Design, deploy, integrate, and manage physical workplace collaboration environments at NASA MSFC and support collaboration environments across other centers as needed.

• Serve as a subject matter expert for Microsoft Teams Rooms (MTR), including Logitech, Crestron, Cisco, and other conferencing technologies.

• Install, configure, maintain, and troubleshoot conferencing systems and peripherals, including displays, cameras, microphones, speakers, and other collaboration hardware.

• Lead physical installation, structural mounting, cable management, and hardware configuration of MTR Windows and Android endpoints.

• Manage and monitor Microsoft Teams Rooms Pro Management Portal, Teams Admin Center, Cisco Control Hub, Crestron XiO Cloud, Logitech Sync, and other approved tools.

• Monitor hardware health, device status, and peripherals to maintain high availability and optimal audio/video quality.

• Plan, test, and deploy software updates, security patches, and OEM firmware upgrades.

• Provide hands-on troubleshooting for complex audio, video, control programming, and connectivity issues.

• Evaluate, select, and standardize Microsoft Teams-certified AV hardware, including microphones, cameras, DSPs, and control panels.

• Configure Teams resource accounts and Exchange integrations.

• Support enterprise and federal Conditional Access policies and network optimization, including Quality of Service (QoS).

• Apply systems engineering concepts to the design, development, integration, and testing of cloud, hardware, software, and system-level requirements.

• Develop integrated system test requirements and strategies and support overall system-level testing.

• Some travel may be required to support installation teams at other centers.

BASIC QUALIFICATIONS

• Bachelor's degree.

• 3-5+ years of experience in AV engineering, unified communications, or collaboration workspace management.

• Direct, hands-on experience deploying and programming Logitech, Crestron, Cisco, and other conferencing devices.

• Strong knowledge of Microsoft Teams Rooms architecture across Windows and Android ecosystems.

• Experience with Microsoft Teams Rooms hardware, networking, software, and management tools.

• Understanding of collaboration and conferencing control environments.

• Ability to read high-level wiring diagrams for installation and troubleshooting.

• Understanding of Crestron and AMX control systems, display technologies, and audio/video switching technologies.

• Understanding of AV-over-LAN technologies and audio DSP configuration and gain structure.

• Solid understanding of TCP/IP, DHCP, DNS, and firewall rules.

• Experience with Microsoft 365 Conditional Access policies.

• Experience managing Teams resource accounts, licenses, and Exchange room calendars.

• Ability to work 100% on-site at NASA MSFC.

• Ability to obtain and maintain the required Public Trust designation.

PREFERRED QUALIFICATIONS

• Microsoft MS-700 - Managing Microsoft Teams certification or specialized Microsoft Teams Rooms training.

• CTS - Certified Technology Specialist certification.

• CTS-I - Certified Technology Specialist - Installation certification.

• Knowledge of government network and hardware security requirements.

• Experience supporting enterprise or federal collaboration environments.