Systems Engineer II – Test Automation (Remote)

First Citizens Bank; Raleigh (NC); Remote; USD 90,000 - 120,000; Full time

Job summary

First Citizens Bank seeks an experienced Systems Engineer and Systems Programmer for a remote role that may be hired across the United States. You will support, maintain, and enhance the Bank's infrastructure at an advanced level, installing, automating, testing, and monitoring systems to ensure performance and reliability.

Responsibilities include technical support during patches, coordinating comprehensive tests, and driving automation using PowerShell, Python, JavaScript, Rexx, ksh, or Perl.

Qualifications

• Bachelor’s Degree with 4 years in systems engineering and programming, or 8 years with HS diploma/GED.
• Preferred testing automation experience and scripting knowledge (PowerShell, Python, JavaScript, Rexx, ksh, Perl).
• Understanding of TCP/IP, DNS, SNA, NetBEUI, directory/authentication services, client-server architecture, and 3-tier networks.
• Experience with DB2, SQL Server, Oracle; on-call availability (24/7) highly valued.

Responsibilities

• Technical Support: minimal end-user impact during software patches and upgrades; document all activities.
• System Testing: coordinate testing for function, stability, and performance of changes.
• System Enhancement: automate tasks and improve technical infrastructure; contribute to projects.
• Technical Expertise: maintain knowledge base and communicate technical info clearly.

Skills

PowerShell

Python

JavaScript

Rexx

Ksh

Perl

Automation testing

System support

Education

Bachelor's Degree

High School Diploma or GED

Tools

DB2

SQL Server

Oracle

Windows

Linux

Mainframe OS & Software Support

Job description

Overview

This is a remote role that may be hired in several markets across the United States.

This position is responsible for supporting, maintaining, and enhancing the Bank’s systems infrastructure at an advanced level of technical ability. Administers software and hardware that supports customer sales and service applications. Installs, automates, and tests infrastructures for continuous improvement. Monitors overall systems performance to identify potential issues and tune appropriately. Addresses failed components or technical issues and provides resolution. Maintains strong technical abilities, a knowledge of new and changing technologies, and the ability to productively collaborate with vendors, associates, and management. May occasionally guide less experienced associates or manage technical projects.

Responsibilities

• Technical Support – Minimizes end user impacts throughout the installation and testing of software, patches, and upgrades to system products. Resolves advanced problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities. Assists in designing, implementing, and maintaining processes related to daily backup, recovery, data security, and other disaster recovery functions.
• System Testing – Coordinates testing with application support staff to determine function, results, stability, performance, and resource consumption. Verifies the successful implementation of software, patches, and upgrades. Performs a variety of planning and technical activities to ensure resource availability.
• System Enhancement – Works to continuously monitor and improve systems, processes, and related technical infrastructure. Improves technical effectiveness by automating tasks, and utilizing programming or scripting to perform support duties. May utilize SMP/E, Iebgenr, Iebcopy, Rexx, Korn shell programming, Perl scripting, Batch scripts, FTP, Telnet, Netview, PowerShell, Python, JavaScript, Windows (Desktop and/or Server), Linux, AIX administrator functions, Quest, or Tivoli applications depending on the platform.
• Technical Expertise – Maintains a strong knowledge base through ongoing research and education. Ensures consistency is maintained across supported systems. Communicates effective and clear technical information to associates, vendor support personnel, and internal clients. Assists in managing special or advanced projects through the production of task lists, checklists, and other tools to monitor project production.

Qualifications

Bachelor’s Degree and 4 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 8 years of experience in Systems engineer and systems programmer

Preferred Skills: Demonstrated experience in testing automation, Working knowledge of programming languages such as PowerShell, Python, JavaScript, Rexx, ksh, or Perl, Understanding of data flow, network interfaces, and protocols such as systems network architecture (SNA), Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and NetBIOS Extended User Interface (NetBEUI), Understanding of Directory and Authentication services , Understanding of client server architecture, Understanding of three (3) tier network architecture, Working knowledge or desktop and server virtualization, Knowledge of relational database management system fundamentals and design principles, databases and applications tuning tools, and multiplatform programs such as DB2, SQL Server, and Oracle, Ability to be on call 24 hours a day, 7 days a week, Windows (Server/Desktop), Linux, AIX, Mainframe OS and Software Support knowledge and experience

This job posting is expected to remain active for 15 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $MIN and $MAX. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits