System Administrator II

Prosync Tecnology Group; Annapolis (MD); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Quarterly bonuses

Comprehensive health benefits

401K retirement plan

Company-sponsored continuing education

Generous paid time off

Flexible work options

11 holidays

Job summary

A leading defense contracting company in Annapolis, Maryland is actively seeking a skilled System Administrator II to provide support for IT systems. The role requires managing both Linux and Windows systems, ensuring optimal operations, and assisting users. Candidates need to possess an Active Top Secret SCI with Fullscope Polygraph clearance. Join this company for competitive compensation, comprehensive health benefits, and a strong commitment to work/life balance with generous paid time off.

Qualifications

• 10 years of experience as a System Administrator in similar scope.
• Hands-on expertise in managing Linux and Windows-based systems.
• An Active Top Secret SCI with Fullscope Polygraph is required.

Responsibilities

• Provide support for IT systems implementation and troubleshooting.
• Manage daily configuration and operation of IT systems.
• Support day-to-day operations and monitoring of network devices.
• Assist agency management and internal customers with status updates and escalation.
• Perform system monitoring, troubleshooting, and capacity planning.

Skills

Linux system management

Windows system management

Troubleshooting IT systems

Problem identification and resolution

User assistance

Education

Bachelor's degree in a technical discipline

Tools

Security+

CCNA-Security

Job description

Overview

This position requires an Active Top Secret SCI with Fullscope Polygraph clearance to be considered.

ProSync is actively seeking a highly skilled and motivated System Administrator II (SA) who Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community.If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible,” please apply today!

The Level 2 System Administrator (SA) shall possess the following capabilities:

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

• Ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required.
• Proven experience working with both Linux and Windows-based systems is essential for this role. Candidates should have hands-on expertise in managing, configuring, and troubleshooting these operating systems, demonstrating proficiency in utilizing their respective tools and features. Familiarity with system administration tasks across both platforms will be beneficial, as well as the ability to adapt and operate efficiently within mixed environments.
• An Active Top Secret SCI with Fullscope Polygraph is required to be considered for this position.

Educational Requirements

• A Bachelor\'s degree in a technical discipline from an accredited college or university is required. In lieu of a degree, five (5) years of additional SA experience may be substituted.

Certification Requirements

• Need to possess an active IAT-II cert or higher (i.e., Security+, CCNA-Security, GICSP, SSCP, etc.).

Join PROSYNC and enjoy our great benefits!

Compensation:

• We offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive.

Health & Retirement:

• We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health.

Education:

• Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so you can get your degree or that next certification you need to propel you to the next level.

Work/Life Balance:

• A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it’s also necessary to allow you the room to pursue everything else you want to develop in your personal life.. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.