Systems Engineer

MSM Tech Inc.; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

MSM Technology is seeking a Systems Engineer to join their Infrastructure Operations Office supporting the U.S. Department of Housing and Urban Development (HUD). The role focuses on designing and maintaining infrastructure solutions, monitoring systems, and providing essential user support while requiring innovative problem-solving skills in a critical environment.

Qualifications

• 3-5 years experience in systems engineering for infrastructure management.
• Expertise in integrating and maintaining tools for system performance.
• Ability to support LAN, WAN, and Internet systems.

Responsibilities

• Design, develop, and maintain systems infrastructure.
• Monitor system performance metrics and provide end-user support.
• Update documentation regularly for accuracy.

Skills

Problem-solving

Network Monitoring

Documentation

System Integration

Tools

Microfocus BPM

Dimensions CM

UIPath

Service Now

Splunk

SEIM

Job description

MSM Technology is seeking a Systems Engineer to support the U.S. Department of Housing and Urban Development (HUD) Infrastructure Operations Office (IOO) by providing essential tools and monitoring support within our systems infrastructure. This role will involve designing, developing, and maintaining hardware and software solutions to support critical infrastructure needs. The ideal candidate will have experience supporting system infrastructure, monitoring performance, and implementing enhancements. This role requires independent problem-solving and innovation in complex assignments.

• Infrastructure Management: Design, develop, support, and maintain systems infrastructure.
• Tools Integration: Implement, integrate, and maintain hardware and software tools for system monitoring.
• Documentation: Update system-related documentation regularly to ensure accuracy and accessibility.
• System Monitoring: Monitor system performance metrics and proactively recommend improvements.
• End User Support: Provide end-user support and troubleshooting for infrastructure-related issues.

Requirements

• Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
• JOURNEYMAN: 3-5 years’ experience. Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Highly Desired Skills:

• Microfocus BPM (Business Process Monitoring) – Application Monitoring
• Dimensions CM – Configuration Management Tool
• UIPath – RPA Software
• Service Now · Splunk
• SEIM (Security Information and Event Management)