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Senior System Engineer

Crystal Equation Corporation

United States

Remote

USD 72,000 - 146,000

Full time

Today
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Job summary

Crystal Equation Corporation is seeking a Senior Systems Engineer for a remote position focused on enhancing content management capabilities and analytics. The role demands expertise in Contentstack and Graphite, along with a strong background in systems design and development. A typical day includes leading feature implementations and collaborating cross-functionally to improve authoring experiences. Candidates must have a minimum of 6 years of relevant experience and a degree in Computer Science or a similar field.

Benefits

Medical insurance
Vision insurance
401(k)

Qualifications

  • 6+ years of experience in systems design.
  • 2+ years in building tools with Contentstack.
  • Experience in data handling using Python.

Responsibilities

  • Lead implementation of features and functionality.
  • Analyze data to improve content authoring.
  • Develop strategies integrating with Contentstack.

Skills

Systems design
Contentstack expertise
Data analysis
Front-end and back-end development
Project management

Education

BS, MS or PhD in Computer Science or related field

Tools

React
Node.js
Python
Tableau
Grafana
Graphite

Job description

Direct message the job poster from Crystal Equation Corporation

My client is seeking a well versed Senior Systems Engineer to join their team in a remote position. The role requires extensive experience with Contentstack(headless CMS) and Graphite.

Job applicants - please note that if CMS or Contentstack is not mentioned within your resume, you will not be considered.

The Community You Will Join:

The Content Products team, within the BizTech organization, leads the mission to deliver innovative technology, empowering our knowledge culture, driving connection and scaling support for employees and the Community . Our technology powers Guest and Host support experiences in the Help Center and Resource center, the Knowledge Center for our support ambassadors and for employees.

The Difference You Will Make:

As a Senior Systems Engineer on the Content Products team, you will be responsible for developing advanced content authoring capabilities, removing friction from the content creation process, delivering advanced content management analytics to improve content quality, content auditing to meet compliance requirements and enable GAI authoring experiences for writers. You will partner with product, engineering and content teams within BizTech and Community Support, our internal support organization for Guests and Hosts to meet the ever evolving needs of Community Support Platforms.

A Typical Day:

  • Lead the scoping, technical requirements, implementation and ongoing support of new features and functionality including reporting, expanding product integrations with Contentsack and Graphite, authoring and editing features including GAI.
  • Analyze data, build hypotheses, experiment, learn and iterate to improve Airbnb’s content authoring and delivery experience.
  • Develop strategies and integrations between our CSM and Writer.com to empower GAI persona based content creation.
  • Leverage your knowledge as a Contentstack subject matter expert as you collaborate with cross-functional working groups (frontend/backend/ML engineers, design, product, systems and networking teams) to streamline the authoring experience, provide robust content management reporting solutions, develop content modeling that will support AI innovations,
  • Implement and manage advanced content creation tools, including Contentstack’s Visual Builder and Generative-AI features, to streamline authoring, improve content quality, and support diverse content needs across different locales and types.
  • Mentor other engineers in Contentstack best practices.
  • Learn, advocate and participate in efforts to advance Airbnb’s engineering processes and technical foundations.
  • Enhance content organization, security, and discoverability by implementing structured taxonomies, role-based permissions, and metadata application, while improving user engagement through advanced content retrieval and integration with controlled vocabularies.
  • Manage and configure Graphite integration within the CMS, including scheme selection, read/write permissions, and taxonomy updates, to streamline content management and reduce the need for engineering adjustments.
  • Build reusable and configurable React components that adhere to the Design Language System (DLS) standards.
  • Maintain and improve the component library to ensure consistency, accessibility, and performance across platforms.

Your Expertise:

  • 6+ experience with end-to-end complex systems design and implementation across a broad domain of environments
  • BS, MS or PhD in CS or related field preferred
  • 2+ years of proven industry experience in building and maintaining custom content author facing tools, workflows, automations, and integrations in the Contentstack CMS.
  • Preferred experience working with structured data in enterprise taxonomy platforms including Graphite.
  • Expertise for large-scale content data analysis, updates, and reporting, with the ability to handle and process large volumes of data efficiently using scripting languages such as Python.
  • Experience developing front-end and back-end software, preferably including TypeScript, with frameworks such as React and runtimes including Node.js.
  • Proven expertise in building and maintaining high-performance, scalable and fault-tolerant internal tooling functionality.
  • Experience with modern reporting or analytics platforms such as Tableau, Grafana, etc
  • Exposure to architectural patterns of large, high-scale web applications, such as well-designed APIs, high volume data pipelines, and efficient algorithms.
  • Comfortable navigating ambiguity and ownership of problem definitions.
  • Ability to drive alignment, manage projects, and effectively
Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Contract
Job function
  • Job function
    Information Technology and Engineering
  • Industries
    Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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