Systems Engineer

Kinetic Personnel Group; Torrance (CA); Vor Ort; USD 55.000 - 69.000; Vollzeit

Zusammenfassung

Kinetic Personnel Group has an immediate need for a Desktop Engineer at its Torrance site. The role is in-office, full-time, temporary for 3-12 months with potential conversion for the right candidate.

You will provide comprehensive technical support, manage desktop environments, and work across Windows, macOS, and Linux while collaborating with IT teams to ensure security and compliance. The ideal candidate has proven desktop support experience, strong problem-solving skills, and

Qualifikationen

• Proven experience in desktop support or IT support roles focusing on hardware and software troubleshooting.
• Strong knowledge of operating systems including Windows, macOS, and Linux.
• Familiarity with LAN, VPN, firewalls, and network troubleshooting.

Aufgaben

• Provide technical support for desktop hardware, software, and operating systems (Windows, macOS, Linux)
• Manage software installation, updates, and configurations
• Troubleshoot software issues such as conflicts, connectivity problems, and errors
• Support computer networking setup and maintenance including LAN, VPN, firewall configurations, and connectivity issues
• Assist with IT infrastructure management using tools like BMC Remedy, ServiceNow, Jira, and Help Desk systems
• Perform hardware repairs or replacements to ensure system reliability
• Maintain documentation of support activities and asset management records
• Collaborate with IT teams to implement security measures and ensure policy compliance

Kenntnisse

Desktop support

Hardware troubleshooting

OS: Windows

OS: macOS

OS: Linux

Tools

MS365

Azure AD

Intune

SCCM

Help Desk

Jobbeschreibung

Pay:$40.00 - $50.00 /hour (DOE) Schedule:Full-Time, Monday - Friday Kinetic Personnel Group has an immediate need for aDesktop Engineerfor a global biomedical device company at its site inTorrance(in office). We are seeking a skilled Desktop Engineer to provide comprehensive technical support and manage computer systems within our organization. The ideal candidate will be responsible for maintaining and troubleshooting desktop environments, ensuring optimal performance across various operating systems, including Windows and macOS. This role requires strong communication skills and a customer-focused approach to deliver exceptional IT support to end-users. This position will start out as temporary position for 3-12 months and will convert to a permanent position for the right candidate.

Duties

• Provide technical support for desktop hardware, software, and operating systems (Windows, macOS, Linux)
• Manage computer management tasks including software installation, updates, and configurations
• Troubleshoot software issues such as software conflicts, connectivity problems, and application errors
• Support computer networking setup and maintenance, including LAN, VPN, firewall configurations, and network connectivity issues
• Assist with IT infrastructure management using tools like BMC Remedy, ServiceNow, Jira, and Help Desk systems
• Perform hardware repairs or replacements as needed to ensure system reliability
• Maintain documentation of support activities and asset management records
• Collaborate with IT teams to implement security measures and ensure compliance with organizational policies

Requirements

• Proven experience in desktop support or IT support roles with a focus on computer hardware and software troubleshooting
• Strong knowledge of operating systems including Windows, macOS, and Linux
• Familiarity with computer networking concepts such as LAN, VPN, firewalls, and network troubleshooting
• Experience with IT service management tools likeMS365, Azure AD, Intune, SCCMand Help Desk platforms
• Proficiency in Microsoft Office suite and other productivity tools
• Ability to communicate effectively with end-users at all technical skill levels
• Excellent problem-solving skills and attention to detail
• Customer service orientation with a proactive approach to resolving technical issues efficiently

This role offers an opportunity to work within a dynamic IT environment supporting diverse technologies while delivering exceptional service to users. KPG123