Systems Engineer

KOCH SERVICES INC; Minneapolis (MN); Presencial; USD 90 000 - 105 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, Vision

HSA/FSA

401(k) match

Paid holidays + floating holidays

Life Insurance

Bonus program

Career growth opportunities

Resumo da oferta

KOCH SERVICES INC is seeking a Systems Engineer to join the IT team in Minnesota. You will support infrastructure servers, cybersecurity, Citrix, email services, backups, and enterprise technology initiatives across Koch Companies and Koch Logistics.

You will partner with IT leadership to implement new technologies, troubleshoot complex issues, and ensure critical systems remain reliable and secure. A strong background in networks, security, and enterprise tech is essential for success in this

Qualificações

• Associate's degree in Information Technology, Computer Science, or related field or equivalent experience.
• 7-10+ years of hardware systems and system applications experience.
• 2+ years of cybersecurity standards experience, including monitoring and remediation knowledge.
• 3-5+ years of firewall knowledge and switching/routing experience.
• 3+ years of Citrix knowledge.
• 5+ years of Microsoft Exchange experience.
• 3+ years of cybersecurity training administration experience.

Responsabilidades

• Build, deploy, troubleshoot, and maintain infrastructure servers across multiple locations.
• Identify cybersecurity vulnerabilities and implement timely remediation plans.
• Administer, maintain, and troubleshoot Citrix infrastructure, firewalls, email, backups, and monitoring.
• Assist with network maintenance, routing, switching, and troubleshooting across locations.
• Coordinate with software teams to identify and remediate issues affecting critical functions.
• Create and manage tickets with vendors and IT, drive issues to resolution.

Conhecimentos

Systems infrastructure

Cybersecurity

Networking

Enterprise tech

Troubleshooting

Stakeholder communication

Formação académica

Associate's degree in IT/CS or related

Bachelor's degree preferred

Ferramentas

Citrix

Firewalls

Email services

Backups

Monitoring tools

Descrição da oferta de emprego

DescriptionWe're looking for a Systems Engineer to join our Koch Services IT team! In this role, you'll serve as a key technical resource across Koch Companies and Koch Logistics, supporting systems infrastructure, cybersecurity, network operations, email services, backups, Citrix, and enterprise technology initiatives. You'll partner with IT leadership and internal teams to implement new technologies, strengthen security, troubleshoot complex issues, and keep critical systems reliable and secure.Location: Corporate Office, Golden ValleyHiring Range: $90,000 - $105,000, commensurate with experienceSchedule: Full-time, 40 hours per week; occasional off-hours work and participation in an after-hours on-call rotation.Who You Are...You are an experienced, solutions-focused technology professional who enjoys troubleshooting complex systems and partnering across teams. You work well independently, communicate clearly with technical and non-technical stakeholders, and stay organized when priorities shift. You bring a strong understanding of systems infrastructure, networking, cybersecurity, and enterprise technologies, along with a customer-service mindset and a drive to continuously improve processes.Why Work for Us?Medical, Dental, Vision, HSA, FSA, and moreFree online healthcare and mental healthcare upon hire401(k) with company matchSix paid holidays plus three floating holidaysAccrued Paid Time Off beginning on your date of hireCompany-paid Life Insurance with optional buy-up coveragePromotion-from-within culture and long-term career growth opportunitiesQuarterly non-discretionary bonus programWhat You'll DoBuild, deploy, troubleshoot, and maintain infrastructure servers across multiple locations.Identify internal and external cybersecurity vulnerabilities and implement timely remediation plans.Administer, maintain, and troubleshoot Citrix infrastructure, firewalls, email services, email security, backups, infrastructure monitoring, and endpoint imaging.Assist with network maintenance, upgrades, routing, switching, and troubleshooting across company locations.Partner with software teams to identify, isolate, and remediate issues affecting critical business functions.Create and manage tickets with third-party vendors and Koch Services IT, communicate status, and drive issues to resolution.Monitor hardware integrity, warranties, licenses, and lifecycle information to support reliable technology operations.Maintain technical knowledge-base content and documentation for systems, processes, and equipment.Serve as a subject matter expert for enterprise software upgrades, installations, and other technology initiatives.Manage end-user security training requirements and advise IT staff on campaign needs.Coordinate with clients and team members to reduce risk, resolve issues, and improve user satisfaction.Participate in in-person meetings, cross-training, continuous process improvement, and the after-hours on-call rotation.Perform other duties and projects as assigned.Knowledge and Skills to be SuccessfulExcellent troubleshooting, analytical, and problem-solving skills, with the ability to independently investigate complex issues.Strong written and verbal communication skills across phone, email, instant message, and in-person interactions.Working knowledge of DNS, TCP/IP, networking, routing, switching, and systems integration best practices.Knowledge of cybersecurity standards, security monitoring, remediation, and incident response procedures.Experience supporting enterprise technologies such as firewalls, Citrix, Microsoft Exchange, backups, and infrastructure monitoring.Project management skills and the ability to manage multiple priorities in a changing environment.Ability to learn, support, and train others on new technologies.Excellent attention to detail, organization, adaptability, teamwork, and customer service skills.Proficiency with Microsoft Office applications.Required Education and ExperienceAssociate's degree in Information Technology, Computer Science, or a related field, or equivalent experience.7-10+ years of experience with hardware systems and systems applications.2+ years of cybersecurity standards experience, including security monitoring and remediation knowledge.3-5+ years of firewall knowledge and switching/routing experience.3+ years of Citrix knowledge.5+ years of Microsoft Exchange experience.3+ years of cybersecurity training administration experience.Preferred Education and ExperienceBachelor's degree in Information Technology or a related field.Additional Role RequirementsRegular travel to local Koch locations within the Twin Cities metro area and occasional travel outside Minnesota; reliable transportation is required.Ability to work occasional unusual hours for system upgrades or emergencies supporting a 24x7x365 operation.Ability to sit at a desk for extended periods while using a computer, phone, and screen; lift up to 30 lbs.; and occasionally bend, stoop, crouch, or strain to move or adjust computer equipment.About the RoleThe salary grade for this position ranges from $89,300.00 - $130,400.00. Starting pay within this range will be based on relevant experience, skills, and qualifications.Application DeadlineTo be considered for this position, please submit your application no later than November 8th, 2026.About Koch CompaniesKoch Companies is a family-owned, industry-leading organization comprised of several divisions, including Koch Logistics, United Trailer Leasing, Koch NationaLease, Koch Services, Store Opening Solutions, and Koch Trucking. Together, these divisions are driving outstanding growth and innovation in the transportation and logistics sectors.At Koch, you'll be part of a company that values a friendly, casual, and inclusive working environment. We're committed to your growth and success, offering opportunities for career development, access to current technology, and a culture that prioritizes mental, physical, and emotional well-being through robust wellness programs. You'll also enjoy competitive pay, comprehensive benefits, and the chance to make a meaningful impact in an organization that truly values its employees.Equal Employment Opportunity Statement: Koch Companies is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices. Koch Companies strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.Accommodation Statement: If you require a reasonable accommodation to participate in the application or interview process, please contact us at 1-800-249-2369, to ensure that all applicants have the opportunity to participate fully in our recruitment process.Koch Companies: Family owned, Customer Focused