Systems Engineer

Do it Best; Fort Wayne (IN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Full insurance benefits

Paid time off

Profit sharing

Education reimbursement

Retirement funding

Job summary

Do It Best Group in Fort Wayne, IN seeks a System Engineer to provision, install, configure, operate, and maintain systems hardware and software. This role participates in R&D to enable innovation within infrastructure.

Responsibilities include monitoring security, patching OS, installing servers, ensuring backups, and coordinating hardware repairs while maintaining standards and documentation. Strong problem-solving skills required.

Qualifications

• Must demonstrate strong problem-solving and analytical thinking.
• Proven ability to diagnose hardware and software issues.
• Ability to communicate clearly with teams and users.

Responsibilities

• Perform regular security monitoring and incident response.
• Apply OS patches and upgrade administrative tools.
• Install and configure servers and related hardware.
• Support telecommunication platforms and services.
• Develop and maintain installation procedures.
• Maintain system standards and documentation.
• Monitor system health and review logs for issues.
• Perform backups and verify data integrity.
• Create, modify, and delete user accounts.
• Provide troubleshooting and issue resolution across stakeholders.
• Coordinate hardware repairs and recover from failures.
• Tune performance and optimize resources.
• Configure CPU, memory, and storage as required.
• Respond to help desk requests and escalation.
• Review application logs and implement security remedies.

Skills

Complex Problem Solving

Critical Thinking

Communication

Education

High school diploma or equivalent

Some college, no degree

Associate degree in related field

Job description

Location: Fort Wayne, IN
Level: Salaried
Division / Department: IT, Technology SecOps
Reports to: Manager of Systems Engineering
Travel: Minimal according to business needs

About the Role

The System Engineer is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, systems software and related network infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure.

Responsibilities include

• Perform regular security monitoring to identify any possible intrusions.
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Administrative responsibilities in support of the telecommunications platform
• Develop and maintain installation and configuration procedures.
• Contribute to and maintain system standards.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media
• Perform regular file archival and purge as necessary.
• Create, change, and delete user accounts per request.
• Maintain RSC and data center environmental and monitoring equipment.
• Provide other support per request from various constituencies. Investigate and troubleshoot issues.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Configure CPU, memory, and disk partitions as required.
• Create and verify backups of data
• Respond to and resolve help desk requests
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
• Review application logs

Education and Experience

• Relevant experience with software and hardware troubleshooting and/or repair
• Technical certification and/or relevant coursework
• High school diploma or equivalent
• Some college, no degree required
• Associate degree in a related field and / or 4-6 years of experience

Skills and Abilities

• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Communication - written and oral communication skills

Benefits available to you

• Full insurance benefits package including Medical, Dental, & Vision with a premium free plan available
• Paid time off to foster work/life balance
• Profit sharing
• Bonus Pay opportunities
• Retirement funding opportunities
• Education reimbursement
• Health club reimbursement
• Career advancement opportunities

Please note that for this role, relocation assistance is not available. Candidates should be willing and able to work in Fort Wayne, IN without the need for relocation support. We encourage local candidates or those already planning to move to the area to apply.

About Do It Best Group

Headquartered in Fort Wayne, IN, the Do it Best Group is the world's largest hardware, lumber, and building materials buying cooperative in the home improvement industry. With nearly $6 billion in annual sales, we support thousands of independently-owned locations across the United States and in more than 60 countries worldwide. Partners in the company have the flexibility to operate under the Do it Best, True Value, or their own local store identities, offering a diverse range of branding options to best serve their communities.