Systems Administrator

Do it Best Corp.; Fort Wayne (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Full insurance package (Medical,Dental

Vision

Paid time off

Profit sharing

Bonus pay opportunities

Retirement funding

Job summary

Do it Best Group is seeking a Systems Administrator to provide setup, configuration, monitoring, and remediation for corporately owned systems. Responsibilities include user management, device provisioning, license maintenance, and end-user support in a security-focused IT environment.

Ideal candidates will have 1–3 years of tech experience or relevant certifications and an associates degree or equivalent. Fort Wayne, IN relocation support is not offered; local candidates are encouraged to apply.

Qualifications

• Complex problem solving demonstrated by identifying complex problems and evaluating options.
• Critical thinking to assess strengths and weaknesses of approaches.
• Strong written and oral communication abilities.

Responsibilities

• Create, change, and delete user accounts per request.
• Provision/rebuild end point devices and peripherals for end users.
• Maintain software licenses for end user productivity applications.
• Provide technical support to Do it Best staff.
• Investigate and troubleshoot issues and provide guidance.
• Assist with end-user training on equipment and software.
• Help create how-to documentation and contribute to system standards.
• Administrative support for the telecommunications platform.
• Maintain ticketing system accountability for support work.
• Assist with projects (e.g., Market equipment prep, in-house training).
• Maintain end user access to internal and external systems.

Skills

Complex problem solving

Critical thinking

Communication

Education

Associates degree

Tech courses / certifications / training

Job description

Thank you for considering a career at Do it Best Group. Explore the opening below and get the application process started today.

Position:

Systems Administrator

Location:

Dallas, TX

Job Id:

3204

# of Openings:

1

Systems Administrator

Division / Department:

IT Technology SecOps

Reports to:

Manager of Systems Administration

Travel:

Minimal travel may be required according to business need

This Systems Administrator provides basic and advanced software support on corporately owned systems. This position provides setup, configuration, monitoring, and remediation of reported problems including diagnostics to investigate and resolve problems or to provide technical assistance and support.

Responsibilities:

• Create, change, and delete user accounts per request.
• Provision\rebuild end point devices for end users in addition to peripherals and productivity software.
• Maintain software licenses for end user productivity applications.
• Provide technical support to doitbest staff.
• Provide other support per request from various constituencies. Investigate and troubleshoot issues.
• Assist with training of end users on proper use of equipment and productivity software.
• Assist with providing “how-to” documentation.
• Contribute to and maintain system standards.
• Administrative responsibilities in support of the telecommunications platform.
• Maintain accountability of all support work performed through a ticketing system.
• Assist with projects as needed (i.e. Market equipment preparation, In House training, etc).
• Maintain end user access to internal and external systems.

Education and Experience

Required: Tech courses / certifications / training 1-3 yrs experience

Preferred: Associates degree and/or equivalent experience with technical troubleshooting

Skills and Abilities

• Complex Problem Solving— Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Critical Thinking— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Communication – written and oral communication skills.

Benefits available to you:

• Full insurance benefits package including Medical, Dental, & Vision with a premium free plan available
• Paid time off to foster work/life balance
• Profit sharing
• Bonus Pay opportunities
• Retirement funding opportunities

Please note that for this role, relocation assistance is not available. Candidates should be willing and able to work in Fort Wayne, IN without the need for relocation support. We encourage local candidates or those already planning to move to the area to apply.

About Do it Best:

At Do it Best, we take pride in being the only U.S.–based and member-owned hardware & lumber/building material buying cooperative in the home improvement industry. We have made it our philosophy to serve over 3,800 member-owned locations across the United States and in over 50 countries by offering a full menu of exceptional merchandise and services to increase our member’s market share and profitability. By reaching over $4 billion in annual sales, Do it Best is the second largest co-op in the industry. Our success stems from our mission to make the best better, and our goal to help our members grow and achieve their dreams.