Systems Engineer

SC Works Trident; Charlotte, Northern (NC, KY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

SC Works Trident in Charlotte, NC seeks an experienced Systems Engineer to design, implement, and support scalable Azure infrastructure for enterprise applications, ensuring the reliability and performance of production environments.

You will own incident response, participate in a shared on-call rotation, and collaborate with Database, Release, and other infra teams to drive automation and observability using Datadog and Azure DevOps.

Qualifications

• 5+ years in systems/infrastructure engineering or production support.
• Hands-on Azure cloud infrastructure experience.
• Experience owning production environments including incident response.
• Proficiency with Datadog monitoring and observability tools.
• Experience with Azure DevOps or similar CI/CD/work management.
• Strong troubleshooting across networks, servers, storage, cloud infra, and apps.
• Automation development with PowerShell or Python.
• Excellent written and verbal communication.
• Able to work independently and with cross-functional teams.
• Willingness to participate in a shared on-call rotation.

Responsibilities

• Design, implement, and support scalable Azure infrastructure for enterprise applications.
• Own day-to-day operational health of production systems for high availability and performance.
• Participate in a shared on-call rotation for infrastructure incidents.
• Implement SRE practices: monitoring, automation, and alerting.
• Identify risks, monitoring gaps, and capacity concerns before impact.
• Use Datadog or similar tools to identify and resolve performance issues.
• Troubleshoot across networking, compute, storage, cloud infra, and apps.
• Collaborate with Database, Release, and other infra teams to improve deployments.
• Develop automation using PowerShell, Python, or similar languages.
• Create and maintain runbooks and ops procedures.
• Research new tech and recommend reliability improvements.

Skills

Azure cloud

Incident response

Automation scripting

PowerShell

Python

Troubleshooting

Communication skills

Independent work

On-call readiness

Tools

Azure DevOps

Datadog

Job description

Occupation: Computer Systems Engineers/Architects Location: Charlotte, NC - 28278 Job Type: Full Time (30 Hours or More) Posted: 08/01/2026

Positions available: 1 Source: Gravity IT Resources Web Site: gravityitresources.com Onsite / Remote: Work at home all of the time

Systems Engineer

Employment Type: Direct Hire Location: Remote Schedule: Standard business hours with participation in a shared on-call rotation

Position Overview

We are seeking an experienced Systems Engineer to join an enterprise Infrastructure & Operations team supporting business-critical applications. This role is responsible for designing, implementing, and supporting scalable infrastructure while ensuring the reliability, availability, and performance of production environments.

What You’ll Do

• * Design, implement, and support scalable Azure infrastructure solutions for enterprise applications.
• * Own the day-to-day operational health of production systems, ensuring high availability, performance, and reliability.
• * Participate in a shared on-call rotation supporting infrastructure and application incidents.
• * Implement Site Reliability Engineering (SRE) best practices, including monitoring, automation, alerting, and performance optimization.
• * Proactively identify infrastructure risks, monitoring gaps, capacity concerns, and reliability issues before they impact production.
• * Utilize monitoring and observability tools, including Datadog or similar platforms, to identify, troubleshoot, and resolve performance issues.
• * Troubleshoot complex issues across networking, compute, storage, cloud infrastructure, and application environments.
• * Partner closely with Database Engineers, Release Engineers, and other infrastructure teams to support deployments and operational improvements.
• * Manage infrastructure work and operational initiatives through Azure DevOps or similar work-tracking platforms.
• * Develop automation using PowerShell, Python, or similar scripting languages to improve operational efficiency.
• * Create and maintain technical documentation, runbooks, and operational procedures.
• * Research emerging technologies and recommend improvements that enhance reliability, scalability, and overall system performance.

Required Qualifications

• * 5+ years of experience in Systems Engineering, Infrastructure Engineering, or a related production support role.
• * Hands-on experience supporting Azure cloud infrastructure.
• * Experience owning production environments, including operational support and incident response.
• * Experience with monitoring and observability tools such as Datadog.
• * Experience using Azure DevOps or similar CI/CD and work management platforms.
• * Strong troubleshooting skills across networking, servers, storage, cloud infrastructure, and application environments.
• * Experience developing automation with PowerShell, Python, or similar scripting languages.
• * Strong written and verbal communication skills.
• * Ability to work independently while collaborating across multiple technical teams.
• * Willingness to participate in a shared on-call rotation.

Preferred Qualifications

• * Experience with Site Reliability Engineering (SRE) principles.
• * Experience with caching or in-memory data platforms.
• * Experience with workload automation or enterprise job scheduling tools.
• * Background supporting enterprise or regulated environments such as financial services, insurance, or healthcare.

Technology Environment

• * Microsoft Azure
• * Azure DevOps
• * Datadog
• * PowerShell
• * Python
• * CI/CD
• * Infrastructure Automation
• * Site Reliability Engineering (SRE)
• * Enterprise Infrastructure & Operations

Why Consider This Opportunity?

This is an opportunity to join a collaborative infrastructure team supporting enterprise-scale applications in a modern Azure environment. You’ll have the chance to influence system reliability, build automation, improve monitoring and observability, and work alongside experienced engineering teams that value continuous improvement and operational excellence.If you’re passionate about cloud infrastructure, automation, and keeping mission-critical systems running at peak performance, we’d love to hear from you.

Equal Employment Opportunity StatementGravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.

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Occupation Information for Computer Systems Engineers/Architects