Systems Engineer

INTERNATIONAL CODE COUNCIL INC; Birmingham (AL); On-site; USD 85,000 - 110,000; Full time

Job summary

International Code Council seeks a Systems Engineer to operate and maintain infrastructure hardware and software. You will monitor health, diagnose issues, perform upgrades, and support end users as needed, ensuring reliable daily operations and data protection.

You will manage AD resources, implement Hyper-V clustering, and coordinate infrastructure projects while navigating a modern IT environment with Microsoft 365 services and backup recovery processes.

Qualifications

• Bachelor's degree or equivalent experience in a technical field.
• 3–5 years' experience in systems administration and supporting enterprise infrastructure.

Responsibilities

• Manages, maintains, and monitors infrastructure services.
• Maintains installation, configuration, and disaster recovery procedures.
• Configure hardware, services, storage, and directories per standards.
• Deploys patches and updates for software and operating systems.
• Administers AD users, mailboxes, and resources as requested.
• Provides Tier 2 support for desktops and production software.
• Manages vendor and maintenance agreements.
• Configures and monitors backup solutions and recovery readiness.

Skills

Active Directory

Hyper-V

DNS

DHCP

Microsoft 365

Server 2016-2025

PowerShell

Backup/Recovery

SAN/NAS

Education

Bachelor's degree in Computer Science, IT, Engineering, or related technical field

Tools

Microsoft Entra

Teams

Exchange

SharePoint

Purview

Intune

Hyper-V Failover Clustering

Job description

The Systems Engineer is responsible for the operation and maintenance of International Code Council hardware, software and related infrastructure. Duties include daily health monitoring, diagnosing of technical issues, research, and upgrades.

ESSENTIAL RESPONSIBILITIES or tasks performed:

• Manages, maintains, and monitors infrastructure services.
• Maintains installation, configuration, and disaster recovery procedures related to systems created by or supported by this role.
• Configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Contributes to and maintains system standards.
• Coordinates assigned infrastructure projects, maintaining project status and scheduling reports.
• Deploys patches and updates for software and operating systems.
• Manages and maintains anti-virus and anti-malware systems.
• Administers phone system, including wireless.
• Provides occasional onsite support to end users, resolving hardware, software, and system access issues.
• Performs daily system monitoring verifying completion of scheduled jobs such as backups.
• Restores data from backups when recovery is needed.
• Creates, changes and removes AD users, mailboxes and other resources as requested.
• Provides Tier 2 support for desktops and production software.
• Provides input for the hardware and software purchases.
• Manage vendor and maintenance agreements.
• Configures, maintains, and monitors company-wide backup solutions and backup storage infrastructure to ensure data protection and recovery readiness.
• Configures, maintains, and supports internal network and system monitoring solutions to proactively identify and resolve infrastructure issues.

Requirements

QUALIFICATIONS:

• Bachelor's degree required in Computer Science, Information Technology, Engineering, or a related technical field, or equivalent experience
• 3-5 years' experience in systems administration

KEY REQUIREMENTS:

• Strong customer service skills.
• Ability to work independently.
• Demonstrates organizational and project management skills.
• Knowledge of server/desktop platforms such as: Server 2016 - 2025 and beyond, Windows 10/11.
• Knowledge of Active Directory including Group Policy, DNS, DHCP, User and Group Management
• Knowledge administering Hyper-V Failover Clustering, and SAN/NAS environments.
• Knowledge of 365 including Microsoft Entra, Teams, Exchange, SharePoint, Purview, Intune.

WORK ENVIRONMENT AND PHYSICAL DEMANDS :

This is an office environment with a moderate noise level. While performing the duties of this job, the employee is regularly required to stand; walk; sit; reach with hands and arms; kneel, or crouch; and talk or hear. The employee may occasionally lift and/or move up to 50 pounds. Other demands include:

• Sitting for long periods of time-frequent
• Typing, data entry and reading on a computer-frequent
• Lift, install, position desktop computer equipment-frequent
• Phone communications-frequent
• After-hours availability