Systems Engineer

ICC | International Code Council; Birmingham (AL); On-site; USD 60,000 - 90,000; Full time

Job summary

ICC | International Code Council seeks an experienced Systems Administrator to maintain and monitor infrastructure services, configure and protect server/desktop platforms, and support Active Directory and Microsoft 365 environments.

You\'ll manage backups, DR procedures, and vendor relationships while providing Tier 2 end-user support. This role demands independent work, strong organizational skills, and a collaborative office environment in Birmingham, AL.

Qualifications

• Bachelor's degree or equivalent experience in a related technical field.
• 3-5 years of systems administration experience.

Responsibilities

• Manages, maintains, and monitors infrastructure services.
• Maintains installation, configuration, and disaster recovery procedures.
• Configure hardware, peripherals, services, settings, directories, and storage per standards.
• Contributes to and maintains system standards.
• Coordinates infrastructure projects, maintains project status and scheduling reports.
• Deploys patches and updates for software and operating systems.
• Manages antivirus and anti-malware systems.
• Administers phone system, including wireless.
• Provides occasional onsite end-user support for hardware, software, and system access issues.
• Performs daily system monitoring backups and restore procedures.
• Creates/changes/removes AD users and mailboxes.
• Provides Tier 2 support for desktops and production software.
• Assists with hardware/software purchases and vendor management.
• Configures and maintains company-wide backup solutions and storage.
• Configures and monitors internal network and system monitoring to identify infrastructure issues.

Skills

Strong customer service

Independent work

Organizational skills

Project management

Education

Bachelor's degree or equivalent

Tools

Active Directory

Hyper-V Failover Clustering

SAN/NAS environments

Microsoft 365

Job description

ESSENTIAL RESPONSIBILITIES or tasks performed:

• Manages, maintains, and monitors infrastructure services.
• Maintains installation, configuration, and disaster recovery procedures related to systems created by or supported by this role.
• Configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Contributes to and maintains system standards.
• Coordinates assigned infrastructure projects, maintaining project status and scheduling reports.
• Deploys patches and updates for software and operating systems.
• Manages and maintains anti-virus and anti-malware systems.
• Administers phone system, including wireless.

Provides occasional onsite support to end users, resolving hardware, software, and system access issues.

• Performs daily system monitoring verifying completion of scheduled jobs such as backups.
• Restores data from backups when recovery is needed.
• Creates, changes and removes AD users, mailboxes and other resources as requested.
• Provides Tier 2 support for desktops and production software.
• Provides input for the hardware and software purchases.
• Manage vendor and maintenance agreements.
• Configures, maintains, and monitors company-wide backup solutions and backup storage infrastructure to ensure data protection and recovery readiness.
• Configures, maintains, and supports internal network and system monitoring solutions to proactively identify and resolve infrastructure issues.

Requirements

QUALIFICATIONS:

• Bachelor's degree required in Computer Science, Information Technology, Engineering, or a related technical field, or equivalent experience
• 3-5 years’ experience in systems administration

KEY REQUIREMENTS:

• Strong customer service skills.
• Ability to work independently.
• Demonstrates organizational and project management skills.
• Knowledge of server/desktop platforms such as: Server 2016 – 2025 and beyond, Windows 10/11.
• Knowledge of Active Directory including Group Policy, DNS, DHCP, User and Group Management
• Knowledge administering Hyper-V Failover Clustering, and SAN/NAS environments.
• Knowledge of 365 including Microsoft Entra, Teams, Exchange, SharePoint, Purview, Intune.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

This is an office environment with a moderate noise level. While performing the duties of this job, the employee is regularly required to stand; walk; sit; reach with hands and arms; kneel, or crouch; and talk or hear. The employee may occasionally lift and/or move up to 50 pounds. Other demands include:

• Sitting for long periods of time—frequent
• Typing, data entry and reading on a computer—frequent
• Lift, install, position desktop computer equipment—frequent
• Phone communications—frequent
• After-hours availability