Systems Coordinator (FT)

BST SENIOR LIVING WEST INC; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employer Paid Short-Term Disability

Tuition Reimbursement & Scholarship

Employee Assistance Program

Employee Referral Bonus Program

Generous PTO program

Retirement plans

Job summary

Blue Skies of Texas Senior Living Community is seeking a Systems Coordinator to oversee maintenance requests across two locations, coordinating the work order process and prioritizing tasks to ensure resident and staff satisfaction.

You will track work orders, keep records updated, and collaborate with the maintenance team and leadership to resolve issues ranging from routine maintenance to urgent repairs. A strong customer-focused approach is essential.

Qualifications

• High school diploma or equivalent required.
• Strong organizational and problem-solving abilities.
• Proven multitasking skills with the ability to prioritize and manage maintenance requests efficiently.
• Excellent communication skills with residents, staff and leadership.
• Customer-focused approach with a commitment to safe, comfortable living spaces.

Responsibilities

• Log, review and prioritize incoming maintenance work orders.
• Dispatch work orders to appropriate maintenance staff based on skills, availability and urgency.
• Maintain accurate records in the maintenance management system with status updates and notes.
• Communicate with residents and departments regarding requests, scheduling and updates.
• Keep records of tasks performed, time spent and materials used.
• Provide timely updates on status and delays; address concerns promptly.
• Adhere to safety standards and maintain a safe environment for staff and residents.
• Monitor preventive maintenance schedules and follow up on overdue items.

Skills

Organizational skills

Multitasking

Communication

Service-oriented

Safety-conscious

Education

High School diploma

Tools

Microsoft Office

Equips

Job description

Job Details

• Job Location: Blue Skies AFV - San Antonio, TX 78245
• Position Type: Full Time
• Education Level: High School
• Job Shift: Day
• Job Category: Admin - Clerical

Join Our Team at Blue Skies of Texas Senior Living Community!

Become a part of our independent living experience. At Blue Skies, we're not just about providing exceptional care; we're about creating a vibrant, diverse community where everyone thrives. Where your unique talents and perspectives are not only valued but recognized. Blue Skies is a community where your contributions make a real difference, without the worry of late-night shifts. From engaging activities to personalized care, we're dedicated to empowering both our residents and our staff to live their best lives.

We are committed to providing our team with the support they need. At Blue Skies of Texas, we offer medical, dental, and vision benefits! Some of our unique benefits we offer are:

• Employer Paid Short-Term Disability for full-time employees
• Tuition Reimbursement & Scholarship Programs
• Employee Assistance Program
• Employee Referral Bonus Program
• A generous PTO program
• Retirement plans

You contribute to our success! Every role has an impact on our residents lives and you have the opportunity to make a difference. We are looking for dedicated professionals like yourself to be a part of our Maintenance team.

As a Systems Coordinator you will oversee all maintenance requests across two locations that includes independent living and healthcare facilities. This role is responsible for coordinating the maintenance work order process, ensuring timely responses to resident and staff requests, and effectively prioritizing tasks. Collaboration with both the maintenance team and department leadership to address issues ranging from routine maintenance to urgent repairs, while maintaining a high standard of quality and resident satisfaction is priority. This position will track the status of work orders, maintain accurate records, and provide regular reports to leadership as requested.

What you will do in this role:

• Log, review, and prioritize incoming maintenance work orders, ensuring requests contain clear and accurate information before assignment.
• Dispatch work orders to appropriate maintenance staff based on their skills, availability, and urgency of the request.
• Maintain accurate and up-to-date work order records within the maintenance management system, including status updates, work performed, notes, and supporting documentation.
• Communicate with residents and departments regarding maintenance requests, scheduling, access needs, delays, and status updates while providing professional customer service.
• Keep accurate and up-to-date records of work orders, including details of tasks performed, time spent, and materials used.
• Provide updates on the status of their maintenance requests, addressing any concerns or delays in a timely manner.
• Adhere to all safety standards and protocols, ensuring a safe working environment for maintenance staff and residents.
• Monitor preventive maintenance work orders and schedules, identify upcoming or overdue items, and follow up with the appropriate maintenance personnel to support timely completion.
• Assist with coordinating and scheduling contractors/vendors for maintenance services, preventive maintenance, inspections, repairs, and other department needs.
• Prepare and maintain routine reports related to open work orders, overdue requests, preventive maintenance, contractor services, and other department activities as assigned.
• Maintain/update current health/safety requirements through maintenance work order and disposition, law state requirements
• Perform other related duties as assigned to support the efficient operation of the Maintenance and Capital Projects departments.

Qualifications

• Strong organizational and problem-solving abilities
• Proven multitasking skills with the ability to prioritize and manage maintenance requests efficiently
• Excellent communication skills to interact effectively with residents, staff, and leadership
• Ability to foster a positive, service-oriented environment
• Customer-focused approach with a commitment to maintaining a safe and comfortable living space

Education and Experience:

• Required: High school diploma or equivalent required
• Preferred: Experience in facilities management or a related field

Equipment and Computer Operations:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with compliance maintenance management software, preferably Equips

Certificates, Licenses, and Registrations:

• Must possess a valid Texas driver's license

Work Schedule:

Core work hours are 8am through 5pm., Monday through Friday. Flexibility in hours, to include working evenings, weekends, and holidays, may be required due to unpredictable weather conditions, unforeseen building maintenance or emergency.

Work Location:

All Blue Skies of Texas locations.

Attire/Dress Code:

Normal, comfortable, business casual clothing adequate for indoors and outdoors is appropriate for wear on the job. It is the intent of Blue Skies of Texas that employees always maintain a neat and professional appearance.

Range of Pay:

Dependent upon qualifications and experience with the intent to be competitive within the market.

In 1970, the first of our two campuses opened in San Antonio. Air Force Village I was followed in 1987 by Air Force Village II. For decades, our campuses created a community for officers of the armed forces - a retirement lifestyle rich with camaraderie and the shared common bond. We began by providing support to the widows of those who have served, and that legacy continues. In 2014, we expanded our eligibility to embrace a wider range of retired seniors, including those from civilian careers. With this change, a new name - Blue Skies of Texas - was added, and the campuses were renamed Blue Skies East and Blue Skies West. Continuing to offer modern residences and a range of senior-focused services and amenities, the Air Force Village legacy we cherish carries forward in Blue Skies of Texas.

We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team.