Systems Architect

Dezign Concepts LLC; McLean (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Dezign Concepts LLC seeks a Systems Architect to lead IT support consolidation for sponsor applications and systems, align design, engineering, and product teams, and craft phased implementation plans. The role focuses on governance, documentation, and service management to enable scalable solutions.

You will implement Agile adoption, develop reference architectures, and ensure accessibility and UX/UI improvements while coordinating across stakeholder groups and driving efficiency in the talent

Qualifications

• Experience coordinating between design, engineering, and product stakeholders.
• Experience managing technical documentation (usage guidelines, API docs, migration guides, changelogs, user materials).
• Experience driving adoption initiatives across product teams.
• Experience managing design system or component library projects.
• Experience with project management responsibilities, waterfall and agile, including leading software development teams.
• Experience implementing accessibility standards and agile methods.
• Experience proposing UX/UI improvements to improve quality and speed of delivery.
• Experience analyzing web-based applications, systems, and APIs for decision-making on future development.
• Experience managing user support processes (triage, escalation workflows, knowledge base).
• Experience developing IT support documents (SOPs, digital workflows, knowledge base, checklists, diagrams, security plans).

Responsibilities

• Oversee consolidation and optimization of IT support and development for Sponsor applications and systems.
• Work core hours from 0900 to 1500.
• Develop a phased project plan with roles and resource projections for consolidation.
• Develop an Agile implementation plan for Sponsor adoption.
• Develop a document management plan covering storage locations and versioning.
• Develop a service management plan defining tiered support for all applications and systems.
• Develop a reference architecture for Sponsor-wide adoption.

Skills

Stakeholder coordination

Quality assurance

Adoption initiatives

Design system management

Project management (Waterfall & Agile)

Accessibility & Agile practices

UX/UI improvement

Web APIs & databases analysis

User support processes

IT documentation & SOPs

Tools

Figma libraries

Cloud technologies

Networking platforms

AI integration concepts

Job description

Systems Architect

Deliverhuman capital management technologies and services to the workforce, including data analytics that enable business decisions.

Location:McLean, VA

Salary: (salary is commensurate with education and experience)

Clearance:Active TOP SECRET with Polygraph required

Job Code:20261028-4658-01

The Opportunity

Our customer seeks to build an integrated enterprise IT support model to drive efficiencies in the talent space and better address strategic requirements associated with learning, training compliances, foreign language development and retention, job advertisements, selection, and performance.

What You Will Do

• Oversee the consolidation and optimization of IT technical support and development for the Sponsor applications and systems.
• Work core hours from 0900 hours to 1500 hours.
• Develop a phased project plan, with implementation roles and resource projections, to consolidate IT technical support and development for the Sponsor's applications and systems.
• Develop an Agile methodology implementation plan, with roles, for Sponsor
  adoption.
• Develop a document management plan to address documents required for all Sponsor applications and systems, their storage locations and versioning requirements.
• Develop a service management plan, documenting Sponsor's tiered support for all applications and systems.
• Develop a reference architecture for adoption by all Sponsor applications and systems.

Required Experience

• Demonstrated experience coordinating between design, engineering, and product stakeholders
• Demonstrated experience managing and performing quality assurance for technical documentation, including usage guidelines, API documentation, migration guides, changelogs, and user support materials.
• Demonstrated experience driving adoption initiatives across product teams.
• Demonstrated experience managing design system or component library projects.
• Demonstrated experience with project management responsibilities, waterfall and agile, including leading software development teams.
• Demonstrated experience implementing industry best practices and associated technical solutions consistent with accessibility standards and agile methodology.
• Demonstrated experience proposing recommendations, with an emphasis on improving User Experience/User Interface (UX/UI), reducing O&M, increasing quality and speed of delivery.
• Demonstrated experience in analyzing and documenting web-based application, system, and service components and associated interfaces, including those with databases and web services/APIs to assist in decision-making regarding future development.
• Demonstrated experience managing user support processes, including triage,escalation work:flows, and knowledge base development.
• Demonstrated experience managing user support processes, including triage, escalation work:flows, and knowledge base development.
• Demonstrated experience developing and briefing IT support documents that include SOPs, digital IT workflows, IT knowledge base, pre and post deployment checklists, IT architectural diagrams, system security plans, and administrative processes.

Highly Desired Experience

• Demonstrated experience working with Sponsor and partner IT organizations.
• Demonstrated experience with design tool governance (Figma libraries, design tokens, or similar).
• Demonstrated experience with cloud technologies.
• Demonstrated experience with networking and platform hosting technologies.
• Demonstrated experience with AI/SI integration into existing business workflows.

Dezign Concepts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.