Systems Architect

NewGen Technologies; McLean (VA); Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

NewGen Technologies seeks to consolidate IT support and development for Sponsor applications and systems. The role emphasizes coordinating design, engineering, and product stakeholders, driving QA for documentation, and implementing agile practices to improve UX/UI and overall delivery speed.

The candidate will lead the creation of SOPs, architectural diagrams, and knowledge bases, while managing design systems and API documentation to support enterprise-scale efforts.

Formación

• Demonstrated experience coordinating design, engineering, and product stakeholders.
• Experience managing quality assurance for technical docs (guides, API docs, migration guides, changelogs).
• Experience driving adoption initiatives across product teams.
• Experience managing design system or component library projects.
• Experience leading software development teams with waterfall and agile methodologies.
• Ability to propose UX/UI improvements to reduce O&M and speed delivery.
• Experience documenting web-based components and interfaces (APIs, databases).
• Experience building and briefing IT support documents (SOPs, workflows, diagrams).

Responsabilidades

• Oversee consolidation and optimization of IT support and development for Sponsor apps and systems.
• Work core hours 0900–1500.
• Develop phased project plan with roles and resources.
• Develop Agile implementation plan for Sponsor adoption.
• Create document management plan covering storage and versioning.
• Define service management plan with tiered support for all apps and systems.
• Create reference architecture for Sponsor applications and systems.

Conocimientos

Coordination

Quality assurance

Project management

Agile methodologies

UX/UI improvements

Documentation

Accessibility standards

Cloud technologies

Networking

AI integration

Herramientas

Figma

Descripción del empleo

The Sponsor delivers human capital management technologies and services to the workforce, including data analytics that enable business decisions. The Sponsor seeks to build an integrated enterprise TI support model to drive efficiencies in the talent space and better address strategic requirements associated with learning, training compliances, foreign language development and retention, job advertisements, selection, and performance.

Responsibilities

• Oversee the consolidation and optimization of IT technical support and development for the Sponsor applications and systems
• Work core hours from 0900 to 1500 hours
• Develop a phased project plan, with implementation roles and resource projections, to consolidate IT technical support and development for the Sponsor's applications and systems
• Develop an Agile methodology implementation plan, with roles, for Sponsor adoption
• Develop a document management plan to address documents required for all Sponsor applications and systems, their storage locations and versioning requirements
• Develop a service management plan, documenting Sponsor's tiered support for all applications and systems
• Develop a reference architecture for adoption by all Sponsor applications and systems

Requirements

• TS/SCI FSP Clearance
• Demonstrated experience coordinating between design, engineering, and product stakeholders
• Demonstrated experience managing and performing quality assurance for technical documentation, including usage guidelines, API documentation, migration guides, changelogs, and user support materials
• Demonstrated experience driving adoption initiatives across product teams
• Demonstrated experience managing design system or component library projects
• Demonstrated experience with project management responsibilities, waterfall and agile, including leading software development teams
• Demonstrated experience implementing industry best practices and associated technical solutions consistent with accessibility standards and agile methodology
• Demonstrated experience proposing recommendations, with an emphasis on improving User Experience/User Interface (UX/UI), reducing O&M, increasing quality and speed of delivery
• Demonstrated experience in analyzing and documenting web-based application, system, and service components and associated interfaces, including those with databases and web services/APIs to assist in decision-making regarding future development
• Demonstrated experience managing user support processes, including triage, escalation workflows, and knowledge base development
• Demonstrated experience developing and briefing IT support documents that include SOPs, digital IT workflows, IT knowledge base, pre and post deployment checklists, IT architectural diagrams, system security plans, and administrative processes

Desired Skills

• Demonstrated experience working with Sponsor and partner IT organizations
• Demonstrated experience with design tool governance (Figma libraries, design tokens, or similar)
• Demonstrated experience with cloud technologies
• Demonstrated experience with networking and platform hosting technologies
• Demonstrated experience AI/SI integration into existing business workflows

About Us

For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics.Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ