Systems Analyst VII

Texas Health and Human Services; Austin (TX); On-site; USD 108,000 - 147,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Job summary

Texas Health and Human Services Commission (HHSC) is seeking a Systems Analyst VII in Austin to lead senior technical initiatives within the TIERS / MES applications portfolio. The role focuses on designing, building, and operating modern solutions, guiding complex programs, and aligning technology with business needs.

You will champion automation, AI capabilities, and industry best practices to improve quality, service delivery, and operational effectiveness, while establishing metrics for

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• 12+ years of progressive IT experience supporting enterprise applications and technology platforms.
• Experience leading large, complex technology initiatives involving multiple teams and stakeholders.
• Experience managing enterprise application portfolios, application lifecycle management, or large-scale application operations.
• Experience developing or using KPIs, metrics, dashboards, and executive reports to support decision-making.

Responsibilities

• Provide technical leadership for critical initiatives; evaluate solution options and resolve technical challenges.
• Lead continuous improvement efforts to enhance quality, efficiency, and service delivery.
• Oversee application portfolio operations and lifecycle management to maintain a healthy environment.
• Develop and maintain portfolio performance measures, metrics, dashboards, and executive reporting.
• Engage with stakeholders to set priorities, manage risks, and inform technology investment decisions.

Skills

Communication

Systems thinking

Delivery

Problem solving

Education

Bachelor's degree in Computer Science/Information Systems/Engineering

Job description

Date: Sep 17, 2026

Location: AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Systems Analyst VII

Job Title: Systems Analyst VII

Agency: Health & Human Services Comm

Department: MMIS Staff APD Internal 90/10

Posting Number: 21445

Closing Date: 12/16/2026

Posting Audience: Internal and External

Occupational Category: Computer and Mathematical

Salary Range: $11,422.00 - $11,422.00

Pay Frequency: Monthly

Salary Group: TEXAS-B-29

Shift: Day

Additional Shift:

Telework:

Travel: Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations:

MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11

ISM,IT,Z Prefix

Brief Job Description

The System Analyst VII position resides within the TIERS / MES applications and project delivery organization responsible for designing, building, and operating modern application solutions.

Serves as a senior technical leader guiding complex, high-visibility initiatives and advancing the effectiveness of the Medicaid application portfolio.

Leads application portfolio planning, lifecycle management, and prioritization activities to align technology resources with business needs and organizational objectives.

Champions innovation through the practical application of automation, AI capabilities, proven technologies, and industry best practices to improve application quality, service delivery, and operational effectiveness.

Establishes and monitors operational, service, security, and delivery metrics to support portfolio oversight, continuous improvement, and informed decision-making.

Provides hands-on expertise across full-stack cloud-native and hybrid application development, CI/CD delivery pipelines, and cloud infrastructure environments.

Collaborates with infrastructure, security, product, operations, and vendor partners to improve application health, manage risk, and deliver high-quality, reliable, and cost-effective solutions.

Essential Job Functions (EJFs)

• Provide technical leadership for critical initiatives (25%)

Provide technical leadership and guidance for complex, high-visibility initiatives; evaluate solution options; resolve technical challenges; and promote delivery of reliable, secure, scalable, and cost-effective solutions.

• Drive continuous improvement and technology advancement (25%)

Lead efforts to improve application quality, operational efficiency, supportability, and service delivery through process improvements, technology adoption, automation, and industry best practices.

• Lead application portfolio operations and lifecycle management (20%)

Oversee application portfolio planning, lifecycle management, and prioritization activities to maintain a healthy, supportable, and cost-effective application environment aligned with business needs.

• Establish portfolio performance measurement and reporting practices (15%)

Develop and maintain portfolio performance measures, operational and security metrics, key performance indicators, dashboards, and executive reporting to support transparency, accountability, and informed decision-making.

• Lead stakeholder engagement and support executive decision-making (15%)

Partner with business, product, infrastructure, security, operations, and vendor teams to establish priorities, address risks and dependencies, communicate portfolio performance, and support technology investment decisions.

Knowledge, Skills And Abilities (KSAs)

Knowledge

• Modern application platforms and delivery models, including cloud-native, hybrid, and distributed solutions.
• Application portfolio management and lifecycle management, including operations, support practices, and technology risk management.
• Performance measurement, reporting, key performance indicators, dashboards, and portfolio analytics.
• AI and emerging technologies, industry trends, security, compliance, and risk management.

Skills

• Effective communication of technical concepts, decisions, and risks to diverse technical and non-technical audiences.
• Systems thinking and problem solving, including navigating ambiguity, adapting approaches to different contexts, and driving outcomes in complex environments.
• Execution and delivery, including planning across dependencies, prioritizing effectively, and delivering high-quality outcomes.
• Evaluation of innovative solutions and identification of opportunities to improve application performance, operational efficiency, and service delivery.

Abilities

• Operate with a high degree of autonomy, accountability, and sound judgment.
• Influence outcomes across organizational boundaries through collaboration, coordination, and relationship building.
• Demonstrate situational awareness by understanding business priorities, organizational dynamics, and stakeholder needs.
• Think creatively and challenge conventional approaches to improve operational effectiveness and customer experience.

Registrations, Licensure Requirements Or Certifications

Industry-recognized certifications in application development, technology service management, enterprise architecture, Agile delivery, or healthcare and Medicaid technology frameworks (e.g. MITA) are preferred, but not required.

Required

Initial Screening Criteria

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
• 12+ years of progressive IT experience supporting enterprise applications and technology platforms.
• Experience leading large, complex technology initiatives involving multiple teams and stakeholders.
• Experience managing enterprise application portfolios, application lifecycle management, or large-scale application operations.
• Experience developing or using KPIs, metrics, dashboards, and executive reports to support decision-making.

Preferred

• Experience in Medicaid, healthcare, government, or other regulated environments.
• Experience with cloud technologies, AI, automation, or application modernization initiatives.
• Experience presenting recommendations and technical findings to senior leadership or executive stakeholders.
• Relevant industry certifications.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor’s Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market

Austin