Systems Analyst - Supply Chain

Service Corporation International; Houston (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Service Corporation International in Houston seeks a Business Analyst to analyze processes, define requirements, and develop detailed project specs for major SCM tools. You will lead functional support for Coupa and other P2P systems, drive optimization initiatives, and design configurations.

Candidates should have 4+ years BA experience, strong Excel/SQL/Power BI, and the ability to collaborate across IT and business partners.

Qualifications

• 4+ years of experience as a Business Analyst.
• 2+ years’ experience with Coupa Software or other e-procurement integration.
• Strong organizational, planning, and project management skills.
• Excellent attention to detail and ability to analyze data for actionable recommendations.
• Ability to collaborate with diverse stakeholder groups.

Responsibilities

• Analyze business processes and define requirements for major SCM tools.
• Provide functional support for SCM P2P systems (Coupa, Oracle, BI).
• Lead initiatives to optimize purchase-to-pay processes across the SCM team.
• Design and monitor configurations for supply chain tools; explore robotics automation.
• Manage upgrade projects for P2P systems and coordinate with IT on training needs.
• Update BI/reporting enhancements and support change management plans.

Skills

Business Analysis

Requirements Gathering

Project Management

Stakeholder Communication

Change Management

Data Analysis

Collaboration

Education

Bachelor’s degree in Business or IT

Tools

Coupa

Oracle

BI Tool

SQL

Power BI

Excel

PowerPoint

Word

Job description

Job Responsibilities

• Participate in the analysis of business processes, application requirements, development of detailed project specifications, and the development and implementation of major business system tools.
• Provide functional support for SCM purchase to pay systems; functionally lead on SCM purchase to pay systems and processes (including Coupa, Oracle & BI tool).
• Lead innovation opportunities to optimize all systems related to purchase-to-pay activities and drive those initiatives in support of the entire SCM team.
• Design and monitor various supply chain tool configurations.
• Explore robotics automation to enhance existing processes.
• Manage the purchase-to-pay system upgrade processes for Supply Chain.
• Coordinate with IT to provide support/identify training needs and make recommendations for functionality and business process improvements.
• Update and run enhancements for BI and reporting tools.
• Assist with SCM change management strategies and implementation plans.
• Assist with internal and external benchmarking.
• Coordinate Coupa training initiatives.
• Define business and systems requirements including documenting processes, business requirements and resulting technology needs.
• Develop polished executive-level presentations and confidently deliver the information to internal business associates and external clients in a clear and concise fashion.
• Assist in identifying best practices through a review of processes.
• Establish and maintain relationships with various departments.
• Gather appropriate resources to complete assigned projects on time and within budget.
• Escalate obstacles/issues to meeting timelines and deliverables.
• Report project status according to prescribed timelines for a given project.

Minimum Requirements

• Bachelor’s degree in Business or IT.
• 4+ years’ experience as a Business Analyst.
• 2+ years’ experience with Coupa Software or other e‑procurement integration.
• Strong organizational, planning, and project management skills.
• Excellent attention to detail and ability to analyze data, leveraging information to provide clear, concise and supported recommendations for action.
• Ability to effectively collaborate and communicate with other stakeholder groups.
• Capacity to work independently and simultaneously handle a variety of complex matters under deadline pressure.
• Strong skills in Microsoft Excel, Word, PowerPoint, SQL and Power BI.
• Strong written communication and verbal skills.
• Knowledge in operational business processes and systems.
• Demonstrated knowledge of process improvement.
• Understanding of databases, logic views, query tools, and standard file layouts for conversions and interfaces.
• Knowledge of project management and change management methodologies and processes.

Work Conditions

When considering the work hours associated with this job, the following factors may apply.

Work Environment

Work indoors during all seasons and weather conditions. Standard business dress is required.

Work Postures

Sitting continuously for many hours per day, up to 6 hours per day. Climbing stairs to access buildings frequently.

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage.

Work Hours

Working beyond “standard” hours as the need arises.

Job Location

Postal Code: 77019. Category (Portal Searching): Logistics. Job Location: US-TX - Houston.

About Us

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.