Sales Manager - Trainee

Service Corporation International; Los Angeles (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

401(k) Retirement Savings Plan

Employee Assistance Program

Job summary

Service Corporation International is seeking a sales leadership role focused on coaching and developing a high-performing sales team. The position emphasizes achieving monthly revenue goals, improving prospecting, public speaking, and product knowledge across staff, while ensuring contractual compliance and effective use of CRM systems.

The role involves shadowing senior leaders, collaborating with marketing, and driving annual sales plans.

Qualifications

• Minimum four years of sales leadership experience.
• Experience with CRM systems, preferably Salesforce.
• Proven ability to hire, train, and develop sales staff.
• Experience in Funeral Services industry a plus.

Responsibilities

• Achieve monthly revenue goals and improve conversion rates.
• Coach staff in prospecting, closing, product knowledge, and pricing.
• Review contracts for compliance and train staff accordingly.
• Utilize CRM to identify warm leads and coordinate with marketing.

Skills

Leadership

Public Speaking

Sales Coaching

CRM Proficiency

Team Development

Education

High School Diploma or GED; Associates degree preferred

Tools

Salesforce

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates. Responsible for coaching and developing sales staff ensuring monthly revenue goal attainment. Develop sales staff in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting. Provide customer service issue resolution guidance. Shadow Sales Director and Sales Managers in business meetings, learning marketing and financials.

RESPONSIBILITIES

• Responsible for achieving monthly revenue goal and conversion ratio.
• Develop sales staff in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting.
• Establish and communicate expectations with sales team while building their skills.
• Review sales contracts ensuring compliance with company processes and regulatory compliance, providing feedback to sales staff.
• Utilize CRM systems to identify and assign warm leads.
• Work with marketing and sales management team on Campaign development, target audience, and learning advertising to increase market share.
• Develop annual sales plan for each sales associate, identifying actions that support goal attainment.
• Identifies and implements innovative solutions improving efficiencies.
• Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.

People Development

• Develop a strong, trusting, and reliable team.
• Understand team members career aspirations and provide assignments to develop skills and/or close gaps.
• Constructively address issues and provide tangible and appropriate feedback.
• Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
• Assesses staff’s abilities recommending pay increases and career advancements.
• Trains staff on processes, procedures, and controls.

MINIMUM REQUIREMENT

• Education High School Diploma or GED Associates degree in a related discipline preferred
• Licenses Series 6 or 7 License, current in the operating state, or obtain within six months of employment
• Valid state driver’s license with an acceptable driving record

Experience

• At least four (4) years’ sales experience focusing in outside or inside direct sales to consumers with a proven record of exceeding sales goals and conversion ratio
• Experience and proficient utilizing CRM databases and Saleforce.com preferred
• Experience and proficient with electronic sales contracts
• Experience in Funeral Services industry a plus

Knowledge, Skills and Abilities

• Leadership qualities and skills
• Professional written and verbal communication skills including influencing and public speaking
• Comfortable with in-home sales and conducting group presentations
• Ability to work with and communicate with remote stakeholders
• Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self‑motivated
• Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
• Cognitive Ability including reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and appropriately apply learning to new situations.
• MS Office Suite skills

WORK CONDITIONS

• Work Environment Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy
• Postures Frequent, continuous periods of time standing, up 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently
• Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 20 pounds
• Work Hours Working beyond “standard” hours as the need arises
• Local travel up to 25%

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information . Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Compensation: $20.00 - $25.00 per hour

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program #SCI

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Postal Code: 91606 Category (Portal Searching): Sales Job Location: US-CA - North Hollywood