SYSTEMS ANALYST - Range 16 / NON

Anchorage — Information Technology; Anchorage (AK); On-site; USD 90,000 - 120,000; Full time

Job summary

The Municipality of Anchorage's Information Technology department seeks an experienced IT professional to develop, test, and provide operational support for Web Applications used across city services.

You will analyze errors, create user documentation, assist customers, and help ensure changes are tested and ready for production while collaborating with project teams and maintenance staff. This role supports multiple municipal systems and requires strong problem solving and communication.

Qualifications

• High school diploma, GED or equivalent.
• and eight (8) years of experience in the field related to the position.
• Associate’s degree in Computer Science, Business Administration or a related discipline and six (6) years of experience.
• Bachelor’s degree in Computer Science, Business Administration, or a related discipline and four (4) years of experience.
• Master’s degree in Computer Science, Business Administration, a related discipline and two (2) years of experience.

Responsibilities

• This position will implement the development, testing, and operational support Web Applications.
• The role includes development, alteration, enhancement, maintenance, monitoring, and support of municipal computer systems/applications for the assigned area of responsibility.
• This includes analyzing and resolving errors; preparing and updating system and user documentation; assisting customers in the use of assigned systems.
• Delivering necessary testing to certify system changes, fixes, patches, and upgrades to assigned systems are operational; assists with project documentation and the transition to program/system maintenance staff.

Education

High school diploma, GED or equivalent

Associate’s degree in Computer Science, Business Administration or a related discipline

Bachelor’s degree in Computer Science, Business Administration, or a related discipline

Master’s degree in Computer Science, Business Administration, a related discipline

Job description

Job Information

Open to the general public and any current Municipal employee.

This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.

DEPARTMENT

: Information Technology

HOURS OF WORK

: Monday to Friday, 8:00am to 5:00pm

LOCATION

: City Hall - 632 W 6th Ave, 4th Floor

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

This position will implement the development, testing, and operational support Web Applications. The role will include responsibilities for the development, alteration, enhancement, maintenance, monitoring, and support of municipal computer systems/applications for the assigned area of responsibility. This includes analyzing and resolving errors; preparing and updating system and user documentation; assisting customers in the use of assigned systems; providing input on area of expertise to IT (Information Technology) management staff; delivering necessary testing to certify system changes, fixes, patches, and upgrades to assigned systems are operational; assists with project documentation and the transition to program/system maintenance staff. Perform other duties as assigned.

Minimum Qualifications / Substitutions / Preferences

High school diploma, GED or equivalent

and

eight (8) years of experience in the field related to the position.

OR

Associate’s degree in Computer Science, Business Administration or a related discipline

and

six (6) years of experience in the field related to the position.

OR

Bachelor’s degree in Computer Science, Business Administration, or a related discipline

and

four (4) years of experience in the field related to the position.

OR

Master’s degree in Computer Science, Business Administration, a related discipline

and

two (2) years of experience in the field related to the position.

Additional Important Information

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to

http://www.uscis.gov/E-verify

.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.

Military Service Interview Preference

Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.