Systems Analyst Pharmacy

Jupiter Medical Center, Inc.; United States; On-site; USD 85,000 - 100,000; Full time

Job summary

Jupiter Medical Center in Palm Beach County is seeking a Systems Analyst to support pharmacy information systems and informatics integrations. The role collaborates with the Pharmacy Manager to ensure system functionality and staff training across Cerner and Omnicell platforms.

The specialist will monitor daily Omnicell operations, review reports for discrepancies, and coordinate with nursing and IT to resolve issues, ensuring accuracy and efficiency in medication management.

Qualifications

• High school diploma or equivalent.
• Must have at least 3 years of hospital pharmacy experience.
• Pharmacy Technician License, or ability to become licensed within 3 months.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Proficient with Windows-style applications and role-specific software/interfaces.

Responsibilities

• Maximize functionality of the pharmacy information systems and integrations with informatics systems.
• Serve as a technical resource for pharmacy staff and administration.
• Facilitate training of pharmacy and hospital personnel.
• Check system connection status for Omnicells daily.
• Review daily Omnicell reports, cancellations, and discrepancies.
• Reconcile controlled medication overrides and potential diversion issues.
• Review ED controlled medication transactions and exception reports.
• Email nursing for issues and review reports regularly.
• Monitor access/removals and problems in ServiceNow.

Skills

Pharmacy systems knowledge

Omnicell

Cerner

Communication

Analytical skills

Attention to detail

Self-motivated

Education

High school diploma or equivalent

Tools

Windows-style applications

Cerner

Omnicell

ServiceNow

Job description

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

High school graduate or equivalent

Experience / Qualifications

Must have at least 3 years of hospital pharmacy experience. Pharmacy Technician License, or ability to become licensed within 3 months. Effective verbal and written communication skills and the ability to present information clearly and professionally. Must be proficient with Windows-style applications, various software packages specific to role and keyboard, interfaces, fax. Strong interpersonal skills. Knowledge of pharmacy processes. Excellent analytical and organizational skills and strong orientation to attention-to-detail. Self-Motivated.

Position Summary

The systems analyst works under the direction of the Pharmacy Manager, to assist pharmacy staff and pharmacy administration with necessary system functionality and training.

Responsibilities

• Performs all duties necessary to maximize functionality of the pharmacy information systems and the integration with other informatics systems in the facility.
• Serves as a technical resource.
• Facilitates training of pharmacy and/or other hospital personnel.
• Daily: Check system connection status for all Omnicells.
• Review the following daily tasks/printed reports: Omnicell new user additions/deletions
• Omnicell cabinet malfunctions and interface issues
• Review CSM and Floor Discrepancies
• Reconcile Controlled Medication overrides and unreconciled doses for potential diversion issues
• Review all ED Controlled Medication transactions and Exception report (CSM Returns and dispenses)
• Email Nursing as needed for issues found
• Review Omnicell emailed reports I.E. Null transaction reports and resolved discrepancy reports
• Regularly check ServiceNow for access removals, additions and problems
• Check "Temp Patient Billing Reconciliation" to match temp patient with actual patient files.
• Check PSB report for repeat medications to be added to appropriate Omnicells
• Add new medications into both Cerner and Omnicell as needed
• Handle access, hardware, configuration issues as they present themselves
• Weekly: Run usage reports as needed and adjust cabinet stock for MBO issues as needed
• Monitor "Stocked Items without Active Med orders" and "Active Med Orders without Stocked Items" reports
• Monitor individual item stockout sheets adjust compared to 90 day usage
• Monthly: Update monthly numbers dashboard (S:\Monthly Reporting\Reporting Numbers)
• Complete OR Potential Loss Report
• Review Diversion Report
• Email Nursing as needed (Rx Auditor)
• Performs other duties as assigned.

Team Member Competencies

• Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.
• Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team.
• Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Work well with others, build consensus, and ensure cooperation to complete tasks and positive workflow.
• Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.
• Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.
• Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change.
• Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization.
• Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenge’s bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Physical Requirements

Requires sitting for long periods of time, also stooping, bending, standing, and stretching. Must have manual dexterity for typing and computer data entry. Able to work under a stressful environment, work independently, capable of making sound decisions, be detail oriented, alert, and self-motivated. Ability to push/pull up to 40lbs., carry and lift up to 20lbs.

Threshold Requirements

These threshold requirements are required and completed yearly basis. Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation. TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s).

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associates with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position. I have seen this job description in its entirety and its completed form.

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