Systems Analyst II- PACS Administrator

Mercy Medical Center, Inc.; Baltimore (MD); On-site; USD 47,000 - 85,000; Full time

Benefits offered by this job

Health benefits

403(b) plan

PTO & holidays

Tuition reimbursement

Wellness resources

Disability benefits

Employee perks

Job summary

Mercy Medical Center, Inc. is seeking a Systems Analyst II to translate clinical and business requirements into system specifications. You will lead technology implementation, collaborate with nursing and IT teams, and support data-driven decision making.

Strong PACS administration knowledge is required to ensure reliable imaging workflows. Join a mission-driven hospital recognized for trust and workplace excellence.

Qualifications

• BS or BA in related field.
• Progressive experience with PACS systems in healthcare settings is preferred.
• Strong analytic and organizational skills for planning, problem-solving and communication.

Responsibilities

• Consult with diverse users to assess needs, redesign processes, and improve services.
• Provide process improvement support as needed.
• Develop and test functionality, security, and procedures for user departments and IT operations.
• Monitor project status and adjust resources to maintain schedules.
• Ensure IT project standards are met and documentation is thorough.

Skills

PACS Administration

Healthcare experience

Analytical skills

Communication

Education

Bachelor's degree

Tools

PACS systems

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Systems Analyst II

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

Systems Analyst II analyzes user needs and business requirements to define system solutions and optimize clinical, business, and infrastructure applications. This role translates operational, regulatory, and technical requirements into system specifications, leads technology implementation and improvement initiatives, and provides subject matter expertise to support data-driven decision making. Strong PACS Administration knowledge required.

• Consults with a diverse set of users to assess needs, redesign processes, and improve services
• May provide specific process improvement support.
• Provides accurate and thoroughly tested functionality, security, and operating procedures to user departments and IT Operations.
• Monitors project status and adjusts resources as required to complete tasks and maintain schedules
• Ensures IT project standards are met.
• Ensures development of well-written, accurate documentation of policy, procedure, training and technical information.
• Analyzes project implementation requirements and organizes the detailed tasks to accomplish them
• Works from general project management direction.
• Serves as a reliable resource for IT in implementation and production modes
• Assists in problem resolution as necessary.
• Develops test plans and testing methodology
• Coordinates project team efforts during testing and user training.
• Adheres to IT change management policies and procedures.

Requirements

• BS or BA in related field
• Minimum of 3-5 years working as a PACS Adminisyratior and working with radiology applications within a healthcare/physician practice environment preferred.
• Demonstrated progressive experience with PACS systems; healthcare environment preferred.
• Strong analytic and organizational skills, particularly in planning, communications, process redesign and problem-solving.
• Must have proven ability to work with nursing, clinical providers, technical and/or business professionals.
• Ability to work effectively with a diverse group of users who have varying levels of computer expertise.
• Ability to implement and adhere to best practices in information technology system integrity and build standards.

Min

USD $34.43/Hr.

Max

USD $61.97/Hr.

Benefits

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.