Systems Analyst II- PACS Administrator

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 72,000 - 129,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

PTO & holidays

Tuition reimbursement

Mental health resources

Disability benefits

Voluntary benefits

Discounts on insurance plans

Rewards program

Job summary

Mercy Medical Center in Baltimore, MD is seeking a Systems Analyst II to translate user needs and requirements into system specifications, leading implementation and improvement initiatives for clinical, business, and infrastructure applications. Strong PACS administration knowledge is required.

The role collaborates with nursing, clinicians, and IT Operations to ensure data-driven decision making and compliant documentation, while maintaining project timelines and quality standards.

Qualifications

• 3–5 years PACS administration experience in healthcare settings.
• Progressive PACS system experience; healthcare environment preferred.
• Strong analytic and organizational skills.
• Ability to work with nursing, clinical providers, technical and/or business professionals.
• Ability to implement and adhere to IT best practices and document policies.

Responsibilities

• Consult with diverse users to assess needs, redesign processes, and improve services.
• Develop test plans and testing methodologies.
• Coordinate project team efforts during testing and training.
• Ensure IT project standards and thorough documentation of policy and procedures.
• Monitor project status and adjust resources to meet schedules.

Skills

PACS Administration

Analytical thinking

Project coordination

Stakeholder communication

Education

BS/BA in related field

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Systems Analyst II

Mercy Medical Center is honored to be recognized by Newsweek as one of America’s Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America’s Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes' America’s Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care,

Responsibilities

Systems Analyst II analyzes user needs and business requirements to define system solutions and optimize clinical, business, and infrastructure applications. This role translates operational, regulatory, and technical requirements into system specifications, leads technology implementation and improvement initiatives, and provides subject matter expertise to support data‑driven decision making. Strong PACS Administration knowledge required.

• Consults with a diverse set of users to assess needs, redesign processes, and improve services
• May provide specific process improvement support.
• Provides accurate and thoroughly tested functionality, security, and operating procedures to user departments and IT Operations.
• Monitors project status and adjusts resources as required to complete tasks and maintain schedules
• Ensures IT project standards are met.
• Ensures development of well‑written, accurate documentation of policy, procedure, training and technical information.
• Analyzes project implementation requirements and organizes the detailed tasks to accomplish them
• Works from general project management direction.
• Serves as a reliable resource for IT in implementation and production modes
• Assists in problem resolution as necessary.
• Develops test plans and testing methodology
• Coordinates project team efforts during testing and user training.
• Adheres to IT change management policies and procedures.

Requirements

• BS or BA in related field
• Minimum of 3-5 years working as a PACS Adminisyratior and working with radiology applications within a healthcare/physician practice environment preferred.
• Demonstrated progressive experience with PACS systems; healthcare environment preferred.
• Strong analytic and organizational skills, particularly in planning, communications, process redesign and problem‑solving.
• Must have proven ability to work with nursing, clinical providers, technical and/or business professionals.
• Ability to work effectively with a diverse group of users who have varying levels of computer expertise.
• Ability to implement and adhere to best practices in information technology system integrity and build standards.

Min

USD $34.43/Hr.

Max

USD $61.97/Hr.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.