Systems Analyst II, Epic Cadence *hybrid*

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

WakeMed is seeking a Systems Analyst II for Epic Business Applications in Raleigh, NC. The role leads build, rollout, and support of assigned Epic applications, performs design and analysis, configuration, testing, and documentation, and may train users as needed.

Primary responsibilities include acting as a second-level support contact for end users, communicating issues, and helping management maximize department performance through effective use of Epic systems.

Qualifications

• 3 years information technology experience in systems analysis.
• EPIC Certification in Area of Responsibility preferred.
• Certified/Licensed/Registered in field of practice preferred.

Responsibilities

• Lead design and analysis for Epic applications and coordinate rollout and support.
• Configure and test applications, document system configurations, and train users if indicated.
• Serve as liaison between IS, departments, and Epic vendors to resolve issues.

Skills

Epic Systems

Systems Analysis

End-user Communication

Education

Associate's Degree in Business

Associate's Degree in Healthcare

Associate's Degree in Technology

Job description

Overview

The Systems Analyst II, Epic Business Applications leads the build, rollout, and support of the assigned application(s). Responsible for all aspects of application support to include but not limited to: leads design and analysis, application configuration, testing, system documentation, and training if indicated. Functions as second-level response for the assigned application(s) by communicating with end users of the system to understand issues and implement solutions. Assist department management in use of assigned applications to assist with maximizing department performance and management decision-making. Functions as a liaison between IS, customer department and vendor(s).

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .

EOE

Licensure

EPIC Certification in Area of Responsibility Preferred Certified/Licensed/Registered in Field of Practice Preferred

Education

Associate's Degree Business Preferred Associate's Degree Healthcare Preferred Associate's Degree Technology Preferred

Experience

3 Years Information Technology - Systems Analysis Required