Systems Analyst II (Dallas, TX) - Austin Industries

Austin Professional Svcs, Inc.; Dallas (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Systems Analyst II to enhance IT operations and ensure system reliability at their Dallas headquarters. This role involves driving process excellence, collaborating with teams to improve automation, and managing IT systems for optimal performance. The ideal candidate will possess strong troubleshooting skills, a deep understanding of Microsoft technologies, and a commitment to exceptional service. Join a 100% employee-owned company that values integrity and excellence in a collaborative environment where your contributions will have a significant impact.

Benefits

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

401K Matching

Employee Ownership

Flexible Work Hours

Professional Development Opportunities

Qualifications

• 3-5 years of experience as a Windows System Administrator.
• Knowledge of IT systems, applications, and security administration.
• Ability to manage IT systems inventory and lifecycle.

Responsibilities

• Drive process excellence and meet business needs.
• Analyze and resolve IT systems and application issues.
• Ensure performance and reliability of IT systems.

Skills

Systems Administration

Troubleshooting

Microsoft Azure

Active Directory

Office 365 Administration

Customer Service

PowerShell

Critical Thinking

Time Management

Education

Relevant Certifications (e.g., Microsoft Certified)

Tools

Windows Server 2012

Windows Server 2016

Windows Server 2019

Windows Server 2022

Microsoft Teams

Ticketing Systems

Job description

Austin Industries is one of the nation's largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.

Austin Industries has an outstanding opportunity for a Systems Analyst II at our corporate headquarters in Dallas, Texas. The systems analyst II will ensure stable and reliable IT systems operations through strategic technology investments and continuous improvement.

Responsibilities:

• Drive process excellence to meet or exceed business needs and predefined Service Level Agreements (SLAs).
• Collaborate with managers and team members to enhance automation and operational excellence across the business.
• Analyze, troubleshoot, and resolve IT systems and application issues.
• Ensure performance, reliability, and resiliency of all IT systems and applications.
• Monitor and maintain servers, storage, security hardware, software, and services to ensure availability, stability, and performance scalability.
• Maintain IT systems documentation, business continuity, and disaster recovery plans.
• Monitor and maintain IT systems and applications stability (KPIs) and ensure SLAs are met.
• Manage IT systems inventory and oversee software and hardware lifecycle, addressing server and application vulnerabilities.
• Establish and maintain IT systems standards regarding configuration and security.
• Ensure IT governance, audit, and compliance requirements are met.
• Monitor and maintain Microsoft Teams Telephony and Teams.
• Perform other duties as assigned.

Qualifications:

• Knowledge of systems administration, computer hardware and software configuration, troubleshooting, operating systems, applications, computer architecture, and internet security administration.
• Relevant certifications (e.g., Microsoft Certified or Azure Solutions Administrator) a plus
• Ability to install, configure, maintain, troubleshoot, and administer IT systems, servers, operating systems, and applications.
• Experience with Critical IT Systems and Applications:
  • Microsoft Azure, including servers, resource groups, networking, and storage.
  • Microsoft Active Directory (AD)/Azure Active Directory (AAD) and Identity Management
  • Microsoft Office 365, including mailbox administration, policies, and restore.
  • Windows Server 2012, 2016, 2019, 2022
  • Exchange, hybrid, shared calendars,and public folders
  • Microsoft Teams and Teams Telephony
  • Hybrid infrastructure (on-premises and cloud)
  • Ticketing systems for creating, monitoring, updating, and escalating requests.
  • PowerShell/MSGraph for developing and updating Azure and Office 365 scripts.
• Ability to multi-task and prioritize work effectively.
• Exceptional customer service skills, with a strong focus on building and maintaining positive relationships internally and externally.
• Have strong attention to detail and accuracy while managing multiple priorities under stress.
• Able to prioritize tasks and projects effectively, with excellent time management, organization, and prioritization skills to accomplish desired results.
• Excellent written and verbal communication skills.
• Strong critical thinking skills and detailed oriented.

Requirements:

• Minimum of 3 to 5 years of experience as a Windows System Administrator with expertise in:
  • Active Directory (AD) and Azure Active Directory (AAD)
  • Windows Server 2012, 2016, 2019, 2022
  • Azure Administration, including servers, virtual networks, and network security groups.
  • Office 365 Administration and Licensing Management
• Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.

Benefits & Compensation

We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan.We are proud to be a 100% Employee-Owned Company (ESOP)!To learn more about our employee-ownership structure, please go tohttps://www.austin-ind.com/our-company/100-employee-owned.

Austin Industries is an Equal Opportunity Employer.

See the "Know Your Rights" poster available in English and Spanish.

See the "Pay Transparency Nondiscrimination Provision" poster available in English and Spanish.

About Austin Industries

Austin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety.

To learn more about our history, culture and operations, visit us at www.austin-ind.com.

No Third-Party Inquiries Please

This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy.The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement).

Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.

Accessibility Note

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