Systems Analyst II (Dallas, TX) - Austin Industries

Austin Industries; Dallas (TX); On-site; USD 60,000 - 95,000; Full time

Job summary

An established industry player is seeking a Systems Analyst II to join their corporate headquarters in Dallas, Texas. This role is crucial for ensuring the stability and reliability of IT systems through strategic technology investments and continuous improvement. The ideal candidate will drive process excellence, enhance automation, and resolve IT systems issues, all while maintaining high standards of performance and compliance. Join a dynamic team dedicated to operational excellence and enjoy a comprehensive benefits package, including medical, dental, and a matching 401K plan. This is an exciting opportunity for those looking to make a significant impact in a 100% employee-owned company!

Benefits

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

401K Matching

Employee Ownership

Qualifications

• Strong knowledge of systems administration and IT troubleshooting.
• Experience with Microsoft Azure and Office 365 administration.

Responsibilities

• Ensure stable and reliable IT systems operations.
• Monitor and maintain servers and applications for performance.

Skills

Systems Administration

Troubleshooting

Customer Service

Critical Thinking

Attention to Detail

Multi-tasking

Education

Relevant Certifications (e.g., Microsoft Certified)

3-5 years of experience as a Windows System Administrator

Tools

Microsoft Azure

Microsoft Active Directory

Microsoft Office 365

Windows Server 2012/2016/2019/2022

PowerShell/MSGraph

Ticketing Systems

Microsoft Teams

Job description

Austin Industries is one of the nation’s largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.

Austin Industries has an outstanding opportunity for a Systems Analyst II at our corporate headquarters in Dallas, Texas. The systems analyst II will ensure stable and reliable IT systems operations through strategic technology investments and continuous improvement.

Responsibilities:

• Drive process excellence to meet or exceed business needs and predefined Service Level Agreements (SLAs).
• Collaborate with managers and team members to enhance automation and operational excellence across the business.
• Analyze, troubleshoot, and resolve IT systems and application issues.
• Ensure performance, reliability, and resiliency of all IT systems and applications.
• Monitor and maintain servers, storage, security hardware, software, and services to ensure availability, stability, and performance scalability.
• Maintain IT systems documentation, business continuity, and disaster recovery plans.
• Monitor and maintain IT systems and applications stability (KPIs) and ensure SLAs are met.
• Manage IT systems inventory and oversee software and hardware lifecycle, addressing server and application vulnerabilities.
• Establish and maintain IT systems standards regarding configuration and security.
• Ensure IT governance, audit, and compliance requirements are met.
• Monitor and maintain Microsoft Teams Telephony and Teams.
• Perform other duties as assigned.

Qualifications:

• Knowledge of systems administration, computer hardware and software configuration, troubleshooting, operating systems, applications, computer architecture, and internet security administration.
• Relevant certifications (e.g., Microsoft Certified or Azure Solutions Administrator) a plus.
• Ability to install, configure, maintain, troubleshoot, and administer IT systems, servers, operating systems, and applications.
• Experience with Critical IT Systems and Applications:
• Microsoft Azure, including servers, resource groups, networking, and storage.
• Microsoft Active Directory (AD)/Azure Active Directory (AAD) and Identity Management.
• Microsoft Office 365, including mailbox administration, policies, and restore.
• Windows Server 2012, 2016, 2019, 2022.
• Exchange, hybrid, shared calendars, and public folders.
• Microsoft Teams and Teams Telephony.
• Hybrid infrastructure (on-premises and cloud).
• Ticketing systems for creating, monitoring, updating, and escalating requests.
• PowerShell/MSGraph for developing and updating Azure and Office 365 scripts.
• Ability to multi-task and prioritize work effectively.
• Exceptional customer service skills, with a strong focus on building and maintaining positive relationships internally and externally.
• Strong attention to detail and accuracy while managing multiple priorities under stress.
• Excellent written and verbal communication skills.
• Strong critical thinking skills and detail-oriented.

Requirements:

• Minimum of 3 to 5 years of experience as a Windows System Administrator with expertise in:
• Active Directory (AD) and Azure Active Directory (AAD).
• Windows Server 2012, 2016, 2019, 2022.
• Azure Administration, including servers, virtual networks, and network security groups.
• Office 365 Administration and Licensing Management.
• Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.

Benefits & Compensation:

We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned.

Austin Industries is an Equal Opportunity Employer.

Accessibility Note:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at [phone].