Systems Analyst II

Socket.dev; Helena (MT); On-site; USD 65,000 - 90,000; Full time

Job summary

Montana State Fund in Helena is seeking a Systems Analyst II to ensure reliable, scalable technology aligned with business needs. You will bridge business operations and IT, providing deep technical analysis, problem solving, and quality control across MSF's systems.

You will translate requirements, support testing, and help maintain mission-critical applications while collaborating with stakeholders, developers, and end users to deliver high-quality solutions.

Qualifications

• Analytical mindset to translate business needs into system requirements.

Responsibilities

• Translate customer needs into detailed business requirements and specifications; coordinate stakeholders and assess feasibility.

Skills

Analytical thinking

Strong communication

Technical requirements gathering

Job description

This posting is scheduled to close on September 23, 2026. If a sufficient number of qualified applications are received, this posting may close early.

About the Job:
Montana State Fund (MSF) is seeking a Systems Analyst II who will ensure our technological environment remains reliable, scalable, and aligned with the needs of the business. In this role, you will serve as a key partner between business operations and IT Enterprise Solutions, providing deep technical analysis, thoughtful problem‑solving, and quality control across MSF's systems.

As an integral contributor to MSF's technology operations, you will apply analytical expertise, strong communication skills, and sound judgment to translate business needs into clear system requirements, support project execution, and maintain the integrity of mission‑critical applications. This position blends technical analysis, testing oversight, collaboration, and systems maintenance-offering a unique opportunity to influence both daily system performance and long-term technical strategy.

You will work closely with internal stakeholders, developers, project leadership, and end users to research solutions, define functional specifications, coordinate testing, create documentation, and support change management. The successful candidate brings technical curiosity, structured thinking, and a commitment to delivering high-quality solutions that strengthen MSF's operational effectiveness and support the people we serve.

Key responsibilities include:

• Project Management Support, Technical Analysis & Requirements Gathering:Conducts comprehensive research and technical analysis to translate customer needs into detailed business requirements and functional specifications. Meets and coordinates with internal and external stakeholders to establish project scope, system goals, and prioritized requirements. Liaises with developers and other IT staff to research potential new solutions and identify process efficiencies. Develops proposals outlining feasibility and costs, ensuring all system changes meet specified requirements while maintaining overall system integrity.


• Quality Assurance & Systems Testing:Defines and coordinates the execution of comprehensive testing procedures, including the development of manual and automated test scripts and detailed test cases. Applies rigorous quality control reviews during testing phases to ensure products perform within acceptable user expectations and maintain data/metadata integrity. Coordinates User Acceptance Testing (UAT) and works closely with business units to validate that finished products solve the intended business problems. Documents and standardizes IT quality assurance processes to improve long-term system reliability.


• Project Support & Lifecycle Management:Assists and supports project leadership by adhering to Project Methodology standards across all phases of the SDLC. Compiles detailed project documentation, including data modeling, analysis, and mapping for all MSF applications and data management systems. Structures and communicates project plans and progress to stakeholders, seeking feedback for continuous system improvements. Ensures project milestones and deliverables are met as planned by tracking performance and providing data-driven reporting.


• Systems Maintenance & Change Management:Monitors, maintains, and upgrades technology systems, proactively resolving user issues and implementing necessary modifications. Applies system solutions to business problems by developing business queries and standard reports using MSF report writing tools and methodologies. Provides ongoing change management functions for all application and infrastructure updates to minimize operational disruption. Provides consulting assistance to system users, including the creation of process documentation and delivery of training as needed.


• Performs additional duties as assigned to support the evolving needs of the IT Operations team.