Systems Analyst I

TransCore, LP; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

TransCore, LP in Houston, TX is seeking a Systems Analyst I to serve as a tech emergency responder, rapidly troubleshooting and resolving high-severity IT outages and cyber threats. The role entails assessing business needs, documenting specifications, and supporting the system infrastructure to minimize downtime and protect data integrity.

Ideal candidates will have an AA degree or equivalent, strong Windows and Linux skills, and experience with SQL scripting, Excel, and network architecture to

Qualifications

• Associate degree or equivalent from two-year college or technical school.
• Proficient in Windows Registry, Excel and troubleshooting.
• SQL scripting knowledge (Batch/Python/Powershell) required.
• Knowledge of network architecture and Linux systems.

Responsibilities

• Analyzes business functions to develop or modify information processing systems.
• Consults with management to document business needs, objectives, data scope, and security requirements.
• Provides technical assistance in evaluating and developing systems and procedures.
• Writes and maintains functional specifications for new or modified systems.
• Tracks and documents changes to functional and business specifications.
• Creates user documentation, instructions, and procedures.
• Monitors post-implementation problems and revision requests.
• Maintains user security and integrity of system data.
• Reviews logs to determine causes of issues and areas for improvement.
• Understands and implements system infrastructure changes and upgrades.

Skills

Windows Registry

Excel

High level troubleshooting

SQL scripting

Batch/Powershell

Network Architecture

Linux Knowledge

Education

Associate degree (A.A) or equivalent

Job description

TransCore (TRN), a subsidiary of ST Engineering, is seeking a talented Systems Analyst I to join our Quick Response Team in Houston, Texas.

Summary

The Systems Analyst I functions as a tech emergency responder, helping to minimize operational downtime and mitigate critical security or technical failures by rapidly troubleshooting, containing and resolving high severity IT outages and cyber threats.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Analyzes business functions in order to develop new or modified information processing systems.
• Consults with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements.
• Provides technical assistance in identifying, evaluating, and developing systems and procedures.
• Writes and maintains functional specifications for new or modified business systems.
• Tracks and documents changes to functional and business specifications.
• Creates or assists others in the writing of user documentation, instructions, and procedures.
• Monitors and documents post-implementation problems and revision requests.
• Maintains user security and integrity of system data.
• Review logs to determine what causes issues and how to improve upon them
• Understanding and implementation of setting changes and upgrades in the system's infrastructure

Requirements and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required.

• Associate degree (A.A) or equivalent from two-year college or technical school.
• Windows Registry
• Excel
• High level troubleshooting
• SQL scripting language knowledge (Batch/Python/Powershell)
• Network Architecture
• Linux Knowledge

Physical Demands/Work Environment

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee occasionally exposed to fumes or airborne particles; outside weather conditions and moving traffic. The noise level in the work environment is usually moderate.

TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.