Systems Analyst-Gaming Products

Caesars Entertainment; Las Vegas (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

Caesars Entertainment, the leading gaming company in the U.S., is seeking a professional to implement cutting-edge gaming products across properties. The role covers analysis, design, development, integration, enhancement, and documentation to support strategic initiatives.

You will work with multiple project teams, advise user departments, perform testing and troubleshooting, and help ensure solutions meet business needs. Caesars emphasizes service excellence and technological leadership.

Responsibilities

• Keep abreast of current technology to recommend solutions fitting system constraints and strategic outlook.
• Participate in feasibility, conceptual, and functional design studies.
• Advise user departments on functional design and impact on operations; analyze manual and automated systems.
• Analyze existing systems and databases; propose enhancements to meet business needs.
• Lead or participate in internal system acceptance testing and data preparation.
• Troubleshoot incidents reported by end-users and coordinate permanent resolutions.
• Coordinate and schedule system change requests with users and supervisors.
• Ensure systems meet business needs by liaising with users to define requirements.
• Enhance project management by defining timelines and presenting solutions.
• Decide changes to documentation, training, and programs with stakeholders.
• Possibly provide project management on small to mid-sized projects.
• Advise on software selection and changes to departmental procedures.
• Communicate requirements to team across UI, integration, testing, and training.
• In testing teams, assign and schedule staff to ensure timely testing.
• Apply problem-solving, communication, and strategic thinking to achieve outcomes with teams.
• Oversee document development and ensure client-ready final versions.
• Use templates to collect information.
• Demonstrate knowledge of defects and testing issues.
• Understand testing phases and articulate them clearly.
• Write simple to moderate test scripts and data.

Job description

Job Description

This position is responsible for implementing cutting edge gaming products for the largest gaming company in the business. Working across properties and participating on multiple project teams to provide Caesars with innovative business solutions that meet user needs and align with the company’s strategic outlook. Candidates for this position should be able to perform application analysis, design, development, integration and enhancement activities, as well as implementation and related maintenance and documentation.

Responsibilities

• Keep abreast of current technology in both hardware and software in order to recommend business solutions that fit system constraints, meet user needs, and match the company's strategic outlook.
• Participate in feasibility and conceptual design, functional design, and general design studies.
• Advise user departments about functional design and impact on departmental operations. Consult with user departments in the analysis of manual and automated systems; assists in presentation of detailed functional specifications, formats, and templates. Suggests solutions to problems presented that fit within the operating limitations of equipment.
• Analyze existing systems and databases, and recommend enhancements to solve identified business needs. Apply working knowledge of application components (e.g. file structures) in conjunction with query tools to solve identified business needs.
• Perform all aspects of internal system acceptance testing, ensuring delivery of well-tested system enhancements, and further ensuring systems meet business requirements. May perform daily supervision of a cross-functional testing team, where appropriate, in preparing system and integration test data, testing and reporting test results to programming and to management.
• Trouble‑shoot incidents reported by end‑users, escalating where necessary to schedule system changes, and discussing resolutions with end‑users in order to arrive at a permanent solution.
• Coordinate, analyze and schedule system change requests with users and supervisor.
• Ensure systems meet the business needs of users by acting as a liaison and listening post with users and user representatives regarding system change requests and specific business requirements design. Maintain the confidential nature of matters pertaining to company records and policies.
• Enhance project management skills by participating in defining and presenting system solutions and time lines for identified business needs and/or technical problems to management.
• In conjunction with end‑users and others, decide what changes need to be made to documentation, training, problem diagnosis, and programs, in view of the utilization and application of end‑user skills to solve the identified business need.
• May provide project management skills on simple to moderately complex projects.
• Advise user departments and assists in the selection of software packages from outside vendors to solve defined user needs. Advise user departments in the development and/or change of departmental procedures.
• Communicate and explain business requirements design to other team members, including user interface and integrated performance support, programmers and analysts, documentation providers, and training, implementation, and support personnel ensuring business requirements are well‑understood and implemented.
• As part of a testing team, may assign and schedule available staff to ensure testing assignments are successfully completed on time according to the plan, reporting any variances to supervisor.
• Ability to use problem solving approaches, effective communication in various settings and with a variety of audiences, strategic thinking and planning, etc to achieve the required outcome with teams both internal and external.
• Oversee document development across various project work‑streams. Ensure the internal control statements are created per the compliance and regulatory standards. Provide input for complex documents and ensures final versions are client ready. Review documents with clients and primary users.
• Able to use requirement gathering templates/protocols to collect information.
• Demonstrate knowledge of defects and issues. Can recognize a defect, a user error, training issue, data issue, etc. in the testing context.
• Demonstrate knowledge in the different phases of testing and is able to articulate them clearly.
• Write simple to moderate test scripts and prepare simple to moderate test data.

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino‑entertainment company in the U.S. and one of the world’s most diversified casino‑entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah’s®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.