Manager, iGaming Performance Analytics - (Corporate) - Las Vegas

Caesars Entertainment; Las Vegas (NV); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Caesars Entertainment is seeking a Manager of iGaming Performance Analytics in Las Vegas. You will lead analytics for Caesars Digital Casino, delivering insights to inform strategic decisions and drive growth across products, brands, and customer segments.

You will collaborate with Product, CRM, VIP, Marketing, Finance, Operations, and Data teams to optimize player value, retention, and profitability throughout the lifecycle. Strong online gaming expertise is essential.

Qualifications

• Bachelor's degree in a related field.
• 5+ years of experience in online gaming, casino, sports betting, or related digital businesses.
• 3+ years of leadership experience managing high-performing teams.
• Demonstrated success growing revenue and improving performance in online gaming.
• Deep understanding of casino, slots, player economics, and lifecycle management.
• Strong knowledge of the U.S. online gaming and digital wagering market.
• Advanced analytical and problem-solving skills with ability to convert insights into outcomes.

Responsibilities

• Own the monitoring and analysis of iGaming revenue performance across products, brands, markets, and customer segments.
• Evaluate performance against budget, forecast, and historical trends, identifying key drivers of over- and under-performance.
• Develop actionable recommendations to improve revenue, engagement, retention, profitability, and CLV.
• Partner with Commercial teams on forecasting, budgeting, and business planning activities.
• Monitor and communicate KPIs to senior leadership on a daily, weekly, and monthly basis.
• Develop understanding of customer behaviors, segmentation, and lifecycle performance.
• Collaborate with Acquisition Marketing Analytics on customer acquisition, conversion, retention, and value.
• Work with Enterprise Data and BI to enhance reporting accuracy, data quality, and governance.
• Identify and implement automation to improve reporting efficiency and decision-making.
• Lead development and adoption of executive dashboards, scorecards, and reporting frameworks.

Skills

SQL

Power BI

Excel

Data analysis

Forecasting

A/B testing

Education

Bachelor's degree in Business, Economics, Mathematics, Statistics, Analytics, Computer Science, or related field

Tools

BigQuery

Snowflake

Databricks

Azure/AWS

Job description

Manager, iGaming Performance Analytics - (Corporate) - Las Vegas

Las Vegas, NV, United States (Hybrid)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary\"

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Manager of iGaming Performance Analytics is responsible for leading performance analytics for the Caesars Digital Casino business, delivering insights and recommendations that inform strategic decision-making and drive business growth. This role partners closely with Product, CRM, VIP, Marketing, Finance, Operations, and Data teams to monitor business performance, identify growth opportunities, and optimize player value throughout the customer lifecycle. The ideal candidate combines deep online gaming expertise, strong business acumen, and advanced analytical capabilities to drive revenue growth, enhance player retention and engagement, and maximize long-term profitability.

How You Will Create the Extraordinary

Own the monitoring and analysis of iGaming revenue performance across products, brands, markets, and customer segments.

Evaluate performance against budget, forecast, and historical trends, identifying key drivers of over- and under-performance.

Develop actionable recommendations to improve revenue, engagement, retention, profitability, and customer lifetime value.

Partner with Commercial teams on forecasting, budgeting, and business planning activities.

Monitor and communicate key performance indicators (KPIs) to senior leadership on a daily, weekly, and monthly basis.

Develop a deep understanding of customer behaviors, motivations, segmentation, and player lifecycle performance

Proactively partners with Acquisition Marketing Analytics on customer acquisition, conversion, retention, and overall value

Collaborate closely with Enterprise Data and BI teams to enhance reporting accuracy, scalability, data quality, and governance standards.

Identify and implement automation opportunities that improve reporting efficiency, streamline processes, and accelerate decision-making.

Lead the development, adoption, and continuous enhancement of executive dashboards, performance reporting frameworks, and business scorecards.

Stakeholder Management

Build strong relationships across Gaming, Marketing, CRM, Product, VIP, Operations, Finance, and Technology teams.

Influence business decisions through data-backed insights and recommendations.

Present findings, business cases, and strategic recommendations to senior executives.

Challenge assumptions and drive accountability to achieve business objectives.

What You Will Need

• Bachelor's degree in Business, Economics, Mathematics, Statistics, Analytics, Computer Science, or a related field.
• 5+ years of experience in online gaming, casino, sports betting, or related digital consumer businesses.
• 3+ years of leadership experience managing high-performing teams.
• Demonstrated success growing revenue and improving performance within an online gaming environment.
• Deep understanding of casino, slots, bingo, player economics, and customer lifecycle management.
• Strong knowledge of the U.S. online gaming and digital wagering marketplace.
• Advanced analytical and problem-solving skills with the ability to convert insights into measurable business outcomes.

Technical Skills

• Advanced SQL skills, including complex query writing, data extraction, joins, aggregations, and performance optimization.
• Advanced Power BI experience, including data modelling, and automated reporting.
• Strong proficiency in Microsoft Excel, including pivot tables, advanced formulas, and financial analysis.
• Experience analyzing large, complex datasets from multiple data sources.
• Experience with BigQuery, Snowflake, Databricks, Azure, AWS, or similar modern data platforms.
• Experience with predictive analytics, segmentation modelling, forecasting, and A/B testing.
• Familiarity with customer data platforms (CDPs), CRM systems, and marketing automation tools.

ADDITIONAL REQUIREMENTS (PREFERRED)

• Strategic thinker with strong commercial judgment.
• Exceptional communication and presentation skills.
• Ability to influence stakeholders at all organizational levels.
• Strong sense of ownership and accountability.
• Highly collaborative and cross-functional leadership style.
• Comfortable operating in a fast-paced, dynamic, and evolving environment.
• Data-driven decision maker with a relentless focus on results.
• Willingness to challenge the status quo to improve customer and business outcomes.

Success Measures

• Revenue growth and profitability performance.
• Player acquisition, conversion, retention, and reactivation improvements.
• Achievement of forecast and budget targets.
• Promotional ROI and bonus efficiency.
• Dashboard adoption and reporting effectiveness.
• Cross-functional stakeholder satisfaction and business impact.

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and