Systems Analyst - Digital Imaging

ohiohealth; Kentucky; Hybrid; USD 85,000 - 110,000; Full time

Job summary

OhioHealth seeks a Systems Analyst to design, implement, and support healthcare applications such as Epic, Workday, and Kronos. You will partner with architects and engineers to safeguard system integrity while working within waterfall and agile project environments.

You will analyze business processes, document requirements, and drive integrations across IT systems, aligning with clinical and operational teams to meet SLAs and security standards.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Liaison with managed service providers, vendors, and leadership.
• Ability to work independently and as part of a team.
• Knowledge of project management tools and methodologies.
• Serve as a customer contact and resolve inquiries promptly.

Responsibilities

• System Analysis and Design: document current processes and translate into specs; design solutions for efficiency and UX.
• Application Support: provide support for Epic, Workday, Kronos, and related systems; troubleshoot issues; coordinate upgrades.
• Project Management: participate in and lead smaller projects; apply waterfall and agile methods.
• Training and Documentation: contribute to system configuration docs; share best practices.
• Integration and Data Management: ensure data integrity and secure integration across healthcare applications.

Skills

Analytical skills

Communication skills

Interpersonal skills

Team collaboration

Project management tools

Customer liaison

Education

Bachelor’s in Computer Science

Tools

Epic

Workday

Kronos

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary:

The Systems Analyst will play a crucial role in the design, development, implementation, and support of various healthcare applications, including (Epic, Workday, Kronos,) and other major systems. This position requires a solid understanding of healthcare workflows, system integration, and works comfortably executing in waterfall and agile project management methodologies to ensure the efficient operation of the healthcare system's IT infrastructure.

Contributes to the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads, Sr. Systems Analyst, and engineers.

Collaborates with end users to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported applications.

Actively participates and may lead in process improvement activities related to Application Management for enterprise applications includes (Epic, Workday, Kronos) and other major applications.

Responsibilities And Duties:

System Analysis and Design:

• Analyze and document current business processes and workflows.
• Identify system requirements and translate them into detailed specifications.
• Design and implement solutions to improve system efficiency and user experience.

Application Support:

• Provide support for (Epic, Workday, Kronos,) and other applications.
• Troubleshoot and resolve system issues in a timely manner.
• Coordinate with vendors and internal teams for system upgrades and patches.
• Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).

Project Management:

• Under the direction of the Sr. Systems Analyst strong participation smaller projects related to system implementations and upgrades.
• Knowledge with various project management approaches, e.g. waterfall, agile.

Training and Documentation:

• Contribute to comprehensive documentation for system configurations and processes.
• Assist and provide guidance on best practices.

Integration and Data Management:

• Contribute to seamless integration between various healthcare applications.
• Manage data integrity and security across systems.
• Perform data analysis and generate reports as needed.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

• Bachelor's Degree: Computer and Information Science

Additional Job Description:

Degree in Computer Science, Information Technology, Healthcare Administration preferred.

degree in Computer Science, Information Technology, Healthcare Administration preferred.

Equivalent combination of education and/or experience considered

Experience with Epic, Workday, and Kronos applications. Proven track record of working on complex projects and working with cross-functional teams.

Experience with system integration and data migration projects.

SPECIALIZED KNOWLEDGE

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Liaison with managed service providers, vendors, operational leadership
• Ability to work independently and as part of a team.
• Knowledgeable of project management tools and methodologies.
• Serve as a point of contact for customers, addressing inquiries and resolving issues promptly.

DESIRED ATTRIBUTES

• ITIL Foundation certification desired not required.
• Certifications in relevant technologies (e.g., Epic, Workday, Microsoft).
• Certif Experience in a large healthcare system or hospital setting.
• Experience with other healthcare applications and systems.
• Knowledge of healthcare regulations and compliance standards.
• Familiarity with cloud computing platforms (e.g., AWS, Azure).
• Experience with business intelligence and analytics tools.

Equivalent combination of education and/or experience considered

Experience with Epic, Workday, and Kronos applications. Proven track record of working on complex projects and working with cross-functional teams.

Experience with system integration and data migration projects.

SPECIALIZED KNOWLEDGE

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Liaison with managed service providers, vendors, operational leadership
• Ability to work independently and as part of a team.
• Knowledgeable of project management tools and methodologies.
• Serve as a point of contact for customers, addressing inquiries and resolving issues promptly.

Serve as a point of contact for