Systems Analyst Associate

HomeTrust Bank; Asheville (NC); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a community-focused financial institution as a Systems Analyst Associate, where you will play a crucial role in the design, development, and support of software systems. This position is perfect for those who thrive in a collaborative environment, assisting with application support and ensuring compliance with regulations. You will have the opportunity to work closely with Systems Analysts, contributing to essential functions like system documentation and user training. If you're detail-oriented, adaptable, and possess strong communication skills, this role offers a chance to make a meaningful impact in a supportive workplace that values diversity and inclusion.

Qualifications

• 2+ years of experience in systems administration and user management.
• Bachelor’s degree in business or computer information systems required.

Responsibilities

• Implement change requests and validate user expectations.
• Test, debug, and document system modifications thoroughly.

Skills

Systems Administration

User Management

Quality Assurance

Communication Skills

Customer Service Skills

Time Management

Adaptability

Education

Bachelor’s degree in business or computer information systems

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft SharePoint

Ticketing Systems

Job description

The Systems Analyst Associate works with the Systems Analysts to facilitate the successful design, development, implementation, maintenance, and ongoing support of various software systems and applications. This position is responsible for many day-to-day application support activities and operates under the guidance and direction of the Systems Analyst Manager with respect to system administration (changes, development, and maintenance).

Key Responsibilities / Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Implement change requests following proper change management protocol.
• Test, debug, and document system modifications and upgrades thoroughly and accurately.
• Validate that user expectations are achieved.
• Analyze and revise existing internal system documentation as necessary.
• Ensure users are maintained per documented protocols.
• May assist in training other team members as necessary.
• Maintain confidentiality and security of sensitive information.
• Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
• Complete all mandatory annual compliance training.
• Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
• Perform other duties and special projects as assigned.

Job Requirements

Education:

• Bachelor’s degree in business or computer information systems, with a focus on system analysis and/or project management or equivalent combination of education and experience.

Required:

• 2+ years of experience in basic systems administration and user management.
• Familiarity with quality assurance/quality control, system testing methodologies, and business documentation concepts.
• Core software application proficiency including Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
• Knowledge of bank programs, and familiarity with federal and state banking regulations.
• Working knowledge of ticketing systems.
• Superior organization skills, written/verbal communication skills, customer service skills, and time management skills.
• Adapts to frequent change, delays, or unexpected events.
• Effectively manages competing demands and is detail oriented.
• Proficient in Microsoft Office products.

About HomeTrust Bank

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia.

Work Environment, Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
• The employee will frequently communicate and must be able to exchange accurate information with others.
• The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.

DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities