Systems Analyst 2

Middle Tennessee State University; Murfreesboro (TN); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Sick Leave

Vacation Leave for Administrative/Clas

13 paid University holidays

Medical, dental, vision, and life ins.

Retirement plans

Optional 401K and 403B Deferred Comp

Educational benefits

Résumé du poste

Middle Tennessee State University seeks a Systems Analyst 2 to maintain data integrity and ensure smooth operation of Enterprise Application systems and integrations with third-party applications. You will collaborate with end-users to gather requirements, design, test, and implement information systems, reports, and dashboards that support students, faculty, staff, and the university’s broader objectives.

The role requires troubleshooting, diagnostic skills, and a thorough understanding of

Qualifications

• Requires a Bachelor's degree in CS, IS, or related field with 2+ years experience; OR
• Associate degree with 4+ years experience; Graduate assistant or student worker experience may be considered.

Responsabilités

• Maintain data integrity for Enterprise Applications and integrations with third-party systems.
• Gather requirements from end-users, design, test, and implement systems and interfaces.
• Coordinate patches and upgrades with DBAs and support teams; train other analysts.

Connaissances

Data integrity

Troubleshooting

Requirements gathering

System integration

User collaboration

Formation

Bachelor's degree in Computer Science, Information Systems, or related field

Associate degree in any field

Outils

Ellucian Banner

Oracle ERP/HCM/EPM Cloud

Description du poste

Job Title

Systems Analyst 2

Department

Admin Information Systems Services

Salary

Commensurate with experience

Job Summary/Basic Function

The role of Systems Analyst 2 is to maintain data integrity and ensure the smooth operation of the Enterprise Application systems and integrations with third-party applications. This position will collaborate closely with end-users, monitor business processes, and offer innovative solutions to enhance administrative functions that support students, faculty, staff, alumni, and the institution's broader objectives. The Systems Analyst 2 will contribute to the overall business improvement process, exhibit excellent troubleshooting, diagnostic, and decision-making skills, and possess a thorough understanding of programming, database, and API concepts and design.

Duties and Responsibilities include but are not limited to, maintaining data integrity to ensure efficient Enterprise Application operations and integrations with third-party systems; collaborating closely with end-users to gather requirements, design, test, and implement computer information systems, software applications, integrations, reports, dashboards, and process improvements that support the institution’s goals; monitoring and assessing the quality of technical and functional business processes to identify data-related issues, and provide effective resolutions; conducting feasibility studies of programming requests and provide technical guidance to customers on programming issues; assisting operations staff in troubleshooting and resolving system-related problems; coordinating the installation of patches and upgrades with database administrators, system support teams, and functional users; maintaining expertise in the institution's enterprise applications, reporting techniques, and relevant business procedures; serving as a knowledgeable resource to guide and train other Systems Analysts on business processes, data usage, system integration, and cross-system dependencies; acting as a liaison between technical teams and user departments to ensure smooth communication and collaboration; and contributing continuously to business improvement initiatives.

ITD is seeking a qualified candidate to provide technical support for the Finance, Accounts Receivable, and Document Management systems and business functions.

Required Education

Associate degree or bachelor's degree (experience requirements for each degree are in the Required Related Experience section)

Required Related Experience

Bachelor's degree in Computer Science, Information Systems, or related field: Two (2) years of relevant experience is required.

Bachelor's degree in any field: Three (3) years of relevant experience is required.

Associate's degree in any field: Four (4) years of relevant experience is required.

Relevant experience earned as a graduate assistant or student worker may be considered.

Desirable Related Experience

Experience working in higher education administrative programming.

Experience providing technical support to Ellucian Banner.

Experience providing technical support to Oracle ERP, HCM, and EPM Cloud Applications.

Documents Needed to Apply

Resume Required

Benefits

MTSU offers a comprehensive benefits package, including but not limited to the following:

• Sick Leave
• Vacation Leave for Administrative/Classified Staff/12-month Faculty
• 13 paid University holidays
• Medical, dental, vision, and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents

Click here for additional information.

MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at [phone].

MTSU is a Tobacco & Drug-Free campus.

This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email [e-mail].

Application Review Date: For best consideration, please apply by July 28, 2026. Applications will be reviewed as they are received, and the position may be filled before the listed application review date of November 13, 2026.